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Has anyone renewed their Membership to the LRRC for 2014? I have and today I received a 2013 Button and Membership card.I called Lionel and they told me they are no longer issuing cards and buttons.They don't know if the will ever resume this practice. I have all buttons since 1983 and am annoyed that they are not issuing any more.It is another example of a large company not caring about their customers.They can reap their profits from $2000.00 dollar engines but can not send out a lousy button that probably only costs 5 cents to make.I am totally disgusted with the Lionel Corporation and will only purchase trains from companies that care about their customers. Gary T. Long Island.New York

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Wow, I have ran out of room for the name tag and the buttons, but I LOVE GETTING THE NEW LIONEL CATALOGS AND THE NEWS BULLETINS...I am Happy to see Lionel doing

a bit of trimming to put more money in advertising, and product development. I would Love to SEE LIONEL DO SOME BIG TIME TV ADVERTISING!!!! Have fun Running Your

TRAINS!!!    (Somebody owes Lionel and apology???)

Originally Posted by ADCX Rob:
Originally Posted by trains52:

It is another example of a large company not caring about their customers.

Lionel is actually a pretty small business.

Agree with ADCX Rob, and I think people would probably be surprised at how small they really are. The costs involved in running a train manufacturing company would also be enormous.

 

I don't know, but anyone care to guess what a catalog (that they freely hand out, and I love to look at) would cost?  All that preparation, nice heavy paper, color printing, etc. has to cost a bunch! I would bet the LRRC membership fee doesn't even cover the cost of catalogs and postage to mail them to you. I would much rather have a catalog than a button.

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