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In reading today's threads i saw yours John and tried a search on the home page under general search .

Now i looked up an engine last week i recently bought 30-1563-1 with no problems and my results just now below.

Your search yielded no results.

  • Check if your spelling is correct.
  • Remove quotes around phrases to search for each word individually. bike shed will often show more results than "bike shed".
  • Use fewer keywords to increase the number of results.
Last edited by Rich Melvin
SDIV Tim posted:

Well, I guess they want us to buy their app and use their search bar via App

The search function is available in 2 locations within the app. Neither one works. 

They also need to fix the broken web page for checking on repair status. They are also aware of that one too but nobody is fixing that either. 

Hopefully, they will get around to addressing these issues soon. 

As I posted above, I had no luck with using the home page search.  I was able to get some "limited" results through the product locator page's word search, i.e. "AEM" turned up a number of the AEM7's.  That said, just as GRJ posted no results when typing "crusader".

MTH's site initially had some very good features (dealer/product locator) but only a handful of dealers would keep their inventory reporting up to date.  IMHO, MTH very rarely invested serious time and experienced effort over the years to houseclean/maintain their websites.  Sadly that lack of maintenance or a poor user interface could be applied to almost every O-gauge mfr at one time or another. 

Lionel once had a straightforward site to find product/catalog info as well as a great parts locator and ordering system only to later "freshen" the look and make it extremely cumbersome and difficult to find product info.

It's been dysfunctional more than a month.  I got this reply in July after inquiring about the search function.  Maybe its the Russians...  

----------------

From: kirstin@mth-railking.com 

Sent: Tuesday, July 25, 2017 1:10 PM

Subject: RE: MTH Electric Trains - Main Contact Form

Thank you for contacting MTH Electric Trains. We appreciate your interest in our products. We are having some issues with the website search functions; we are working to correct the trouble and will have the search engine operating correctly as soon as possible.

Thank you,

Kirstin Martinez

MTH Electric Trains

 

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This forum is sponsored by MTH Electric Trains

OGR Publishing, Inc., 1310 Eastside Centre Ct, Ste 6, Mountain Home, AR 72653
800-980-OGRR (6477)
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