"New" Ross Switch

     Lance last year I ordered some switches and the same 90 degree cross over you showed in your picture. Mine was quite (fuzzy) just like yours looks in the picture. I just took some sand paper and sanded off all the burs and I do woodworking as another hobby so I have different shades of stain. I found one that was close in color and restained the areas that I sanded. As for the (rust) I don't know what to tell you to do other than return them for some new ones that are not rusted. Choo Choo Kenny

I see the spikes have rusted a bit. This is normal, I take it you bought them used?

I usually paint the sides of the rails brownish/ black so if you weather your track they will be fine.

I have quite a few Ross Switches and every one was purchased new in bright shiny condition, looked excellent, was made perfectly and operated flawlessly. Now if a vendor had the unit in storage in inventory for a long time (in a high humidity location), then rust can develop. Was the unit purchased as brand  new?  If so then it is the responsibility of the seller to honor a return and/or replacement. The vendor that you purchased from is probably a reputable one so give them the opportunity to make things right.

I received a delivery just yesterday and one a few months ago and all are perfect. I have never had a problem with their products. Some will rust on the layout but it is a few older items and I just clean them off. Steve will take care of you.

We used over 50 Ross swithches in building the AGHR layout, I do not recall any problems to where we had to send anyything back.

Like someone else said call them ask for Steve and he will make it right.

John Pignatelli

Call after noon and you will get Steve.

phone: 1-800-331-1395

Every product I've ordered from Ross has a brownish tint to the spikes ranging over various years. Not rust. I've looked over the photos in the original post a few times and still don't see anything wrong. All I see is pure 100% American made, perfect product

It sounds like the dealer from whom you purchased this switch may have had it in inventory for a while, stored in a humid location.

It happens...

Lance, I'm not sure of what the purpose is of your post.  Is it to do a survey of forumites who purchased Ross switches?  Are you looking for advice on how to deal with the vendor who sold the items to you?  As I said, I'm not clear on the purpose of your thread.

If I bought "brand new," current items and they arrived with visible rust, they'd be going back to the vendor for replacement or refund.  If you want to keep what the vendor sent you, but with a refund of a portion of your purchase price, that's a matter to be negotiated, obviously.

Good luck 

Picture #1

The metal brackets are the electrical connections. They are soldered to the rails. The discoloration is just evidence of the soldering flux used. Just about all of my Ross switches have it - nothing to be concerned about.

Jim

Being HAND MADE one at a time.......there may be minor 'imperfections' in finish......but all ROSS switches work better than ANY other brand and after I weather and paint the track (it's a model too) WORKING flawlessly is my only concern. They always do. If you have major issues I'd call Steve....