Not Getting email Alerts for Topics I’m Following

Nothing has changed here, so the issue is likely on your end somewhere. And I think your last sentence may be the best course of action to get started. Check with your ISP.

Okay, didn’t get an email for this either.

Getting through to a human, even on chat, with AT&T is impossible, not nearly impossible, totally impossible.  I'm wondering if others with an 'att.net' domain are having the same problem.

I use "sbcglobal.net" (an old AT&T subsidiary) as my main e-mail address and have not seen this problem.  However, I have seen similar problems discussed before here and on other fora.  As far as I can tell, in most cases, the ISP has blocked (from all recipients) the e-mails you expect to receive because they believe it to be spam (generally an algorithm determination) or some other form of nefarious e-mail.  Having followed these stories closely, it seems that sometimes a call to the ISP solves one person's problem, and sometimes just putting the sender's e-mail address into your contacts solves the problem.  However, most often, the user with the problem has to set up a "new" e-mail address AND put the sender's e-mail address into contacts to solve the problem.

And believe me when I say that there is nothing the sender can do to solve the problem.  I hope you manage to get it resolved for yourself.

Chuck

I created a new email address on a non-AT&T domain, modified my OGR profile to point to it for email notifications, and just received a bunch.  This was on my Outlook 2019 email reader on my Win 11 laptop, exactly the same system as the failed AT&T emails.  While the likely culprit is a change in AT&T's spam filtering, it's possible that something in the emails coming from OGR changed such that they activated the spam rejection.  Like I said, getting with AT&T is impossible unless you want to spend an hour on hold, and even then there's a good chance of being disconnected.

I thought this might be the case.

This domain sends hundreds, maybe thousands of emails every day, to members like you and hundreds of others who have set up email alerts. Some of the spam detectives see all that email activity, assume it has to be spam, and puts the domain on a spam blacklist, even though nothing sent from here is spam. This is the result.

I’m glad you got it fixed.

Rich, What domain name do you send notifications from? I use sbcglobal.net and I have not received any notification form OGR in approximately one week. I had been out of town on vacation and have not attended to this. Regards, Pat B.

I think they come from crowdstack.com, but I'm not 100% sure of that.

Look at one of your old emails and see where it came from.

The address I see is alerts@crowdstack.com.  Your sbcglobal.net is tied with my att.net .  I suspect they may have tightened their spam filter setting.  Unfortunately since AT&T ditched their community forums a month or so ago, there really is no one to answer simple questions.

I just started having this issue as well. I get my email on my phone, pc, tablet etc.... several different ways. I do have an @sbcglobal.net email though. I will try a different email.

@CR Cole,

Let us know how that goes.  I suspect AT&T changed their spam filter settings and are not letting it through at all.

I have the same problem as @CR Cole. I have been able to establish alerts through a gmail.com account but have not been able to convert back to sbcglobal.net.

I changed to my Gmail Account and everything is working now. Go figure.

As it turns out today I got an email survey from AT&T about their email service.  I tried to score it so perhaps a human would have to look at it and the note I wrote about the problems here.  I'm not overly hopeful that will happen.

@CR Cole posted:

I changed to my Gmail Account and everything is working now. Go figure.

It’s easy to figure.

AT&T changed their spam settings. They, and every other email provider, are constantly changing their spam setting settings. For now they’ve decided that “alerts@crowdstack.com” is a spam site. In a few days/weeks, they will change it again and then your sbcglobal address will work.