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Instead of looking and inspecting BEFORE I buy I have made an on-line purchase of Menard's York Hotel Royale. I am a little bit concerned about the shipping of such a large and relatively delicate building. But the design and footprint are MADE for my layout.

I am hoping to here GOOD stories from some of you about your Menards arrivals.

It will be a nice addition to my "downtown"....York Hotel

 

 

 

 

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I have received 4 buildings from Menards. They have all been secured solidly in their plastic shipping bubble. The first 3 arrived in perfect condition. The 4th, Wally's Service Station, arrived Saturday, with the rotating sign broken off at the roof line. I will contact Menards tomorrow.  I don't think you need to worry though, they seem to have the packaging figured out, and if something does happen, their customer service receives good reports from this forum.

Jeff

I have 6 Menard's buildings and all but one arrived in excellent condition.  The one that did not had a big dent on the box, big enought that no amount  of padding would have protected.  It clearly was the shipper's problem.   It took all of  maybe 5 minutes with Menard's to get a replacement in the works.

Thanks,

Ed

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