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Out of 3 Subways (PS3), it seems like I finally got 2 of them working appropriately. I had to part them out to get 2 to work. Now I have a disaster of a engine that has trucks binding, head lights/tail lights that don’t work and it’s missing a speaker. I did order a speaker and I’ll install that before I send it in. I tried trouble shooting the LED lights and trucks binding up this evening with no luck. Since I have it, I’d like it to work. Who would you recommend to service it. Or even better, since I’m new here, who is a authorized MTH service tech that would like to tackle this? 

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If you’re wondering how I got to 3 subways. I bought 2 at the same time. Subway 1 wouldn’t listen to commands

Subway 2 ran fine but the speaker blew within 2 days of purchase. I took the speaker from subway 1 and put it in 2. Meanwhile, I ordered a speaker and another complete subway set to replace 1. 

Subway 3 showed up today and the trucks were binding right out of the box. Grease and oil didn’t help so I took a truck off subway 1 to make subway 3 work. 

Doing all that, I screwed up the headlights in subway 1, it has no speaker and it has the binding trucks. 

At least all the problems are in one place now. Lol. 

GGG posted:

Also a tech, but on East Coast.  If these where new, did you not pursue warranty repair at place of purchase or via MTH?  G

I bought all of them online from 3 different MTH dealers. I did contact the dealer that sold me Subway 1 that wouldn’t listen to commands. They told me they would contact MTH and get back to me but I never heard anything. The subway with the blown speaker was an easy fix to swap out a speaker and I figured it was easier to just buy the $10 replacement speaker from MTH than send the whole engine in. I purchased the 3rd one in the hopes to finish the layout for Christmas. But with the trucks binding and preventing the engine from running, I became frustrated and figured I have one subway already taken apart, I might as well take one more known good piece off of it to hopefully make another work. I obviously didn’t expect this many issues. In hindsight I would have scrapped the Christmas layout for this year and sent them all in for warrant repair. 

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