Roof Rub Marks on MTH SP Caboose

Update - sent my woodsided SP caboose (20-91446) back to MTH at their request, and had a call from MTH an hour ago. MTH is aware of the roof rub problem caused by the foam box and is in the process of having new roofs made. Probably a month or two before all gets resolved. Hate to think how many cars are involved.

Nice response from MTH.

Same issue on mine - glad to see they will be doing something about it.

Did MTH indicate any way for people to be notified when the new roofs come in?

There is a more severe problem with these cabooses - buzzing from the design of the marker light circuit.  MTH must be aware of this problem as well - wonder if they plan on doing anything about it.

MTH said for me to call them in about a month. I believe you'd have to request a Return Authorization from MTH and send your defective caboose to them. As the consumer, if you don't contact MTH directly, will your dealer do it for you?

I don't recall a buzzing sound in the new caboose I bought. I have a first run of this same caboose from a couple of years ago; have replaced the marker light bulbs/harness because one of the lights failed. Was at my cost. Those lights are not LED, they are 6 volt, 2.3mm incandescent. The only place I found those bulbs was at Ships 'n' Things in New Jersey, other than the replacement bulbs/harness assembly from MTH. It took a lot of searching on the internet to find those 2.3mm bulbs. Anything larger won't fit.

I don't see what the big deal is.There are better things to be concerned about .

Proactive response by MTH.

Look like pretty good bodies from your photos.  If they dump those rubbed bodies, I am in.  I have a good airbrush, and they assure me Scale Coat paint will still be available.

I see why you all are a bit peeved.  If I spent fifty bucks for a plastic freight car I would want it undamaged, too.