I just got back a couple hours ago from picking up my Lionel 265E from Henning's. It had been down there because two of the drive wheels were loose. I also knew that some of my repairs were not 100%, as this was one of the first engines that I worked on. It also was beaten by my relatives (my Grandpa got it new) and probably not repaired well then either. But, I was only got to have the wheels done because it ran well, with occasional repairs.
When I got the call with the price, it was about what I figured it would be (reasonable for the work that I thought had to be done). Well, I got down there today, picked it up and took it out to the car (probably should have looked at it in the store, but I trust them), and when I looked at the list of things done to it, I was shocked! Not only had they fixed the wheels, they also did some other maintenance things to make it more reliable for me! Thinking about it, I know that they had to take the motor apart for the repair I expected, but I'm impressed that they didn't just put together the old parts so it would run the way it did. It runs almost like a new engine!
I just want to take this opportunity to publicly thank Henning's Trains for going above and beyond on a piece of my family's history, and a very important engine to me. I will not hesitate to take any other trains that I cannot repair (I swear my skills have gotten better since working on this engine!) down to your shop, as well as place orders for new trains there.