I recently purchased from one of our highly regarded Forum Sponsors, a Railking Imperial Proto 3 Baltimore & Ohio Pacific Steamer, MTH Product # 30-17691.
I was thrilled when I took it out of the box. It has extraordinary detail and a gorgeous appearance.
However, after I lubricated it and primed the smoke unit exactly as stated in the Operator's Manual ("manual"), I put the engine on the track, connected the drawbar (on the back of the engine) into the little socket (in the front of the tender), pushed the drawbar up with my fingers until I heard the click mentioned in the manual indicating the drawbar connection is properly seated into the socket, gave it 9 to 10 volts from my Z4000 for 20 seconds exactly as stated in the manual, and absolutely nothing happened (no lights, no sounds, no smoke, no movement, absolutely nothing).
I called the store which sold me the engine. The man I spoke to was the MTH O Gauge expert for the store, he was very nice, and he and his store seem honorable. If I can't get the engine to run, the store will take it back and either fix it, or get MTH to fix it, free of charge to me.
The man at the store told me to try one more time to get the engine to run by putting it back on the track on my layout, make sure that the connection on the drawbar is properly seated in the socket in the tender, which should happen when I hear it click into place, and then give it 18 volts (not 10 volts) for at least 30 seconds in order to hopefully get the engine to wake up. I plan on doing this tomorrow morning.
Any ideas what the likely cause of the problem is? Any thoughts on how to fix it?
Since I only bought it yesterday, I will not open up the engine because it is well within the warranty period. The store is willing to have it fixed and make me whole.
Arnold