Received an interesting error/warning message while attempting to purchase some toy train items on eBay today. Never encountered this before... and thought it quite odd to see if for the first time in what is typically "prime shopping season". Perhaps some folks "in the know" might be able to explain this to my simple mind.
I placed about 14 miscellaneous items into my shopping cart (all from the same seller), but eBay would only allow be to purchase 8 items... indicating I reached the limit of how many items this seller would allow me to purchase from them during a certain amount of time. (I've been told it can be anywhere between 1 and 10 days.) I called eBay, and they mentioned this is a parameter that is set by the seller, but they really couldn't (or wouldn't) explain WHY a seller would want to do this. eBay's recommendation is that the buyer should contact the seller when this happens and possibly request "an exemption". Huh????
I don't sell on eBay, but I can't imagine why I would limit how many items somebody wants to buy from me -- as long as the buyer has the funds to pay. We're talking a few hundred dollars here -- a total that's VERY easy to hit in this hobby nowadays! When I was trained in sales & marketing, the golden rule was "Never stand in the way of somebody who wants to spend money with you." I guess that's another rule that seems to have been passed over by today's newer generation of entrepreneurs who have a different way of thinking. (I'm wondering perhaps it's related to preventing fraud of some type, but I can't quite wrap my head around where the exposure is here.)
Amazing... unless somebody here can explain the why's & wherefore's of this thinking to me... 'cause right now I'm completely puzzled.
Has anyone else every encountered this? BTW, I also have a call into the seller, as they are a legitimate dealer with a "bricks and mortar" storefront as well.
David