Could anyone help me to figure out why my 2 new WIU's won't work?
I've been "playing" successfully with 2 TIU's and 2 remotes powered by 4 Z4000's for years, the TIU's in Super mode and want to now take adsvantage of wireless control using i-phones. Both of my WIU's were purchased new-in-box from authorized MTH dealers, one 6 years ago and one 2 years ago.
After downloading the Premier version of the MTH DC App, and for the first WIU, following the WIU Manual instructions for "MTH WI-FI Network Mode" (selecting "MTH" on the selector switch, connecting one of my TIU's, powering up the TIU with its red light blinking, and powering up the WIU), we get the WIU power LED and the LAN LED to come on - but no TIU LED, no WiFi LED and NO sign of the promised "MTH DCS" network becoming available. Even reversing the order of applying power makes no difference - NO MTH DCS network !
Since we have the latest Gen 3 modem providing reliable WI-FI to all areas of my home, we then tried the alternative "Home WI-FI Network Mode" per the WIU Manual (by setting the selector switch to "Home", connecting its TIU, powering that TIU and powering that WIU), only to get the same result - only that WIU power LED and that LAN LED come on and no TIU LED, no WiFi LED and NO sign of the promised MTH DCS network being available.
Then as a last resort we tried hard wiring that WIU directly to my home modem, followed the steps in the WIU Manual and got the same results - WIU Power LWED and LAN LED both light up but no WIU LED and no netrwork being offered.
We then repeated all three ways with the second new WIU attached to my second TIU, with the bizarre result that BOTH "MTH" and "Home" methods failed on it too!! Common sense says its unreasonable that both new WIU's are defective. Maybe one - but how unlikely both?
The WIU Manual and Barry's Companion book both suggest the same steps I've tried - so really need some fresh insight as to alternative steps we might try now!
Many thanks in advance for your thoughts.
Stew