Acquiring MTH dual pickup rollers

I'm not trying to discourage you, but I have been trying for years to access additional MTH pickup rollers with no success.  I gave up.

Art

You mean that they can not be ordered through Midge, at the MTH Parts Dept.?

Our MTH repair guy has tried ordering them for a long time and says that he can't get them.  Maybe going directly through Midge is the answer?  I assumed if their repair man couldn't get them, what chance would I have?

Art

Maybe Midge doesn't like your "repair guy"? See if you can com up with an MTH part number, or if not, have a specific locomotive item ready when you call Midge, and leave her an exact description of what you want, how many, plus your home phone number.

Midge's phone number is:  (410) 381-2580,   ext 516.

The only place I can get them is off  used locos I buy at swap meets, etc.  I check all the trashed/broken PS2 locos I think might have them - sometimes they are priced as little as $25, and considering the motors, dual pickups, and such, that price is a bargain to me.

this subject came up about a year ago.  the dual pick ups are around 10 bucks each and mth has them but I can not find the item number.

I assume you are talking about diesel engines? Do you have any Lionel or Williams engines with dual rollers? Lionel has many styles of dual rollers that might work. Go to their website and under Customer Service, Replacement Parts, search for "collector" or "coll"

Here is one of many examples in stock:

Pete

The part number for the MTH double roller is BD-0000097.

Stuart

I just received a number of the dual-roller assemblies from MTH, I ordered them on the technician parts page.  They weren't any more problem than other parts.

If I can get them, you should be able to get them from MTH as well.  All the parts come from the same place, they don't reserve parts for repair shops.

I log in MTH the last time this came up and before I knew it I had two on order. 

I stopped the order but it shows how easy it is.

This would seem to confirm a suspicion we have had of our repair guy.  Actually of both repair guys because neither claims to be able to get them.  Thanks for shedding some light on this problem.

Art

Art, next time you talk to him mention that you have the P/N and see how he reacts and what he says.  Should be enlightening!

John, I order parts from lionel at least twice a month. I can get part numbers and if they are in stock within a couple of minutes using their main website. The interface is the same one used by Service Centers.

Only a fraction of MTH rolling stock has a parts icon which brings up diagrams with part numbers. I have yet to find locomotives, even if they have a link to an exploded diagram with actual part numbers, only reference numbers like #17 headlight.

This is just about useless even when calling or emailing. 

Has the parts ordering experience changed since you became an MTH tech? If so then you can appreciate the problem. if not then shame on MTH.

Pete

BD-0000090 is one of the smaller dual pickup rollers if you need a part number.  G

I see this many times.  Repair shops that don't want to order parts for customers or don't want to do a specific repair, so they tell folks parts are not available.

So they give it to me, and I get the part and repair it, than the bulb goes off in their head that some shops aren't interested in every repair or customer.  G

A big thanks to everyone for all the quick replies!

I'm new to the community here and it's great to see that so many people are willing to offer help.

Following what some people have said here and what was discussed on this topic: (https://ogrforum.com/t...ly=15649413418695781) it looks like the dual pickup rollers are part #BD-0000097.

Based on what's been discussed, I'm going to give my local train store one more call to see if the parts are in yet, and if they are not I'm gonna call Midge at MTH.