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Well friends, knowing that many of you have traveled via Amtrak and I've not since I was 13 in 1988. I am seeking advise.

My wife and I, along with our 11 year old daughter and 10 year old son will be traveling via the Coast Starlight from LA to Emeryville CA, stopping to three days in the Bay Area, then Emeryville CA to Seattle. After two days in Seattle we're heading east on the Empire Builder to East Glacier for three days in the park, then east again on the Empire Builder to Chicago.

This 3710 mile trip will by my wife and kids first on a train, and my first in 29 years. We made the leap, booked two roomettes throughout, and are looking forward to the journey.

HOWEVER

What do we need to know? What are the tips and tricks to a successful trip on Amtrak?

Thanks --

Jason

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Do you have upper or lower roomettes?  The lower roomettes are closer to the shower and lavatory facilities, but are noisier in my experience, especially on the ends above the trucks. You may sleep better, and have a better view, in upper roomettes.  From Seattle to Glacier Park, left side of train is more scenic IMO. 

Have a good trip!

Here's another perspective: We traveled from Chicago to San Francisco on the Colorado Zephyr in 2001. Four of us; we reserved one of the family bedrooms on the lower level ends of the Superliner cars. Great trip. The family bedrooms are bigger than the upper level rooms, and I learned something very important only last year, when we repeated the trip without kids, in an upper level room. There's a LOT, and I mean a lot, less "sway" and movement in the lower level, since you're much nearer the center of mass. I'd always thought that the upper rooms would be way cooler. Nope; I hardly slept between Chicago and Oakland. If I had it to do again, I'd absolutely reserve the family bedroom on the lower level.

We

 

Sounds like a cool trip.

The fact that you are breaking the trip up into segments with long layovers is a good start. This gives you a little more flexibility if trains aren't running on time. The leg from Glacier to Chicago is a long one. It is also the one that may not run on time when you get back on at Glacier. It would be a good idea to have some snack supplies on hand, as on board concessions are limited and expensive.

Last edited by Big_Boy_4005

We have traveled exclusively by train for years even going cross country via Amtrak.  We always book a bedroom. Its expensive but we appreciate the private bathroom and extra space. Roomettes are fine too and IMO upstairs rooms on the Superliners are preferable. You will need to arrange with the sleeping car attendant the time that you want the beds put down.  They must be put down before 10 PM when the service officially ends. It is customary to tip the attendant (formerly the porter). We tip $5 in the evening and $5 in the morning. Juice and morning coffee is made in the  near the center of the sleeper car.  If you want ice for the juice just ask the attendant, Meals are included. You will need to make an appointment for dinner in the dining cars.  Important Tip:   bring a small amount of duct tape and some thin bubble wrap with you. The sleepers are old and sometimes the door rattles, so a piece of bubble wrap helps keep things quiet at night. There are outlets in the rooms so that you can recharge your smart phones or power a laptop. WiFi is available on some trains but not all. Train travel is an easy going stress free mode of travel. 

Be sure to leave lots of extra time in your schedule to account for Amtrak's famous lateness.

If you were to Google "Amtrak on-time performance" you would find their own "On-time performance" website.

According to Amtrak, for the Coast Starlight during March of 2017, the on-time performance was 61.3% and the on-time performance for the last 12 months was 46.7%.

https://www.amtrak.com/coast-s...erticalRouteOverview

 

 

The best tip I ever received was to TIP your car attendant shortly after you get on the train.  It establishes you in the attendant's mind as someone he or she should pay extra attention to.  Your attendant will come around 5 or 10 minutes after you get settled and ask about anything you may need and take dinner reservations, etc.  I always introduce ourselves, present the tip, shake the person's hand and say something like, "we're looking forward to traveling with you".

On one of the first trips after we started doing this, I remember sitting in our roomette with the curtain drawn when my wife remarked that she needed more water.  It wasn't more than a few seconds before a hand with two water bottles came in next to the curtain.  We've never forgotten that one simple gesture.  It was on the Empire Builder.  If you allow for the inevitable train delays somewhere on the trip, you can relax and really enjoy it.  If you have to be somewhere on a tight schedule especially on a long distance train, leave plenty of time for any eventuality.  After all, riding the train should be an adventure.

FJ

Done 6 trips on the Auto-train from Lorton VA to Sanford Fl. (Lot's of money spent at Disney and Universal too ). Amtrak is notoriously late, especially on the east coast where they are running on CSX freight tracks. We have always traveled coach, for a one night trip its OK. Since the car is a paying customer also, we figured we would save the money on the sleeper accommodations. The crews have always been friendly and professional. The food quality has dropped a bit in the years we have traveled but it's still good. The trains are getting old so the tape and bubble wrap is a good suggestion to silence a rattle or block unwanted light.

Getting through the terminals is a breeze. And obviously since you are on this forum, a great trip for a train nut . Last Summer we were delayed leaving Lorton (arriving train was late), so I passed the time on the end of the platform watching the crew spot the auto-carriers and prepping the engines for the trip south.

Sounds like a great trip you have planned- Enjoy!

Bob

Having a fear of the layovers when changing trains there is at least a day between the shift from the Coast Starlight to the Empire Builder. With that said we do have a flight home from Chicago 6 hours after we're supposed to arrive, is that reasonable or when we're talking delays it is more than a few hours? 

The tickets says roomettes 7 & 8, so it looks like we're on top near the stairs, with the roomettes across from each other.

The bedrooms with showers and on several legs the family rooms were sold out, so two roomettes seemed like a better choice than coach seats.

My wife is going along with all this, knowing how much I have wanted to do it, but she is clearly uncomfortable on the whole with the details of how it will all work, type of accommodation, meals, bathroom and showers, etc. 

Thanks for all the tips so far. 

 

 

Last edited by CincinnatiWestern

I have traveled from West Palm Beach FL to Philadelphia PA last summer and it was not that good a trip. The prices were very close to airlines flights, the larger rooms(also have a shower) are super expensive. We got a small room with no shower and the price was over $400.00 round trip, however meals were included in the price. If you are on the east coast the tracks can be a bit ruff and you may not get a good night's sleep on the train.

Lee Fritz

Just completed an east coast round trip on the Silver Meteor.  It was our first time on an overnight train trip and we got a full bedroom.  Followed all the advice I read online from travelers.  Booked six months in advance, total was ~$1500.

I tipped the car attendant $20, but never saw them again.  We just showed up in the dining car when we wanted to eat.  The food was decent and the room was clean.  I'd brought along a roll of duct tape, so I was able to tape up all the squeaking/rattling stuff.  Extremely rough ride on the way up and we had trouble sleeping.  On the way home, the service and food were so bad, I didn't bother tipping anybody.  This time our car was much older and had a noticeable odor.

I'd wanted to take the Zephyr one day and had hoped to convince the wife that a train could be like a little traveling hotel.  We're experienced travelers and we're not hard to please, but our experience was about a 5/10.  I don't think I'm going to spend the money for a longer trip.  Hope yours goes a lot more smoothly.

Bring air freshener, duct tape for squeaks, and your own pillow and blanket.

My wife and I often take the Silver Meteror from Newark NJ to Lakeland FL. We get the handicapped bedroom but do reserve many months in advance for our trip around Christmas. The bummer with this train is they removed the dinner two years ago as an "experiment" to see if folks would prefer a reduced fare to having dinner meals included. Everyone seems to have complained but the say it was a sucess. The train is packed and has only a cafe/snack car for food, lines out the door. We've taken to bringing food with us. The dinner experience was large part of train travel for us.

Re car attendants. We've had the greatest and the worst. Twice my wife (who does this well) has written to Amtak to complain. First time we got a coupon for $100 off our next trip. Last time out of Lakeland we were in the first sleeper. While we were the only ones boarding a sleeper the two attendants were standing by the door to the next car talking. Had to walk the length of the car on the platform and then struggle with the luggage back through the car. She didn't get any better and got no tip. We wrote again and got a letter saying they are looking into it.

On the Viewliners the bunks in the bedroom are across the car unlike the roomettes. I always sleep like a log, my wife has trouble.

Still we really can't drive that far and today's airlines---

Last edited by Scotie

Your kids are a bit older than mine were when I took them on long Amtrak trips.  And this was before all the electronic devices kids entertain themselves with now.

I packed travel games, coloring books (yours are too old for this), cards and lots of snacks.  I figure there are enough games available on most phones now that yours should be able to keep themselves entertained.  You'll probably also want to bite the bullet and let them stream videos as well.  The scenery you'll be traveling through will only periodically keep them entertained.

I'll tell you frankly your biggest challenge will be to keep your wife amused and I am dead serious about that.  And don't be surprised if you have to mollify her with something nice when you get home.  Again; experience talking here.

Curt

 

One word about the upper and lower bunks. The upper bunks are sized for children, even on the older heritage equipment. I don't know how good the newer sleepers are. This can be grueling. And ugly.

I have taken the Autotrain many times and I usually ride in coach. To get a good nights sleep I usually take a sleeping pill. This deadens the senses enough to make it manageable.

The long distance trains like the California Zephyr are a problem for coach passengers because they can and do run out of food. First class is usually less of a problem, because that is where the food goes.

Jason, we did that trip back in '99.  Seems like last week.  I'd do it again in a heartbeat.

Coach from LA to Emeryville, a couple days to see the sites around San Francisco (all included in our railpass at the time) then coach to Seattle to visit brother-in-law for a few more days.  Spent hours in the dome car taking in the California coastline (and since I was still smoking back then, too much time in the baggage/smoking car). 

Empire Builder leg was in the lower level family room - full width of the car with beds in "L" formation, upper and lower.  The kids slept like babies (they were 10 & 13 at the time).  I slept pretty well too and somehow missed the tunnel through the Cascades.  Overall a very pleasant journey! 

 

Last edited by Farmer_Bill

Thanks everyone.

I am fairly sure when we're on board my wife and 11 year old daughter will have one roomette and my son and I in the other. Hopefully the space issue with the top bunk won't be an issue for them. 

We have had great luck with Amazon Kindle Fire, each kid now has one, they have some books and we can save whole movies or multiple episodes of TV shows they watch. Streaming content feels like a rough road given the questionable wifi onboard from what I've read and given the areas the route takes cellular data is also questionable. I would love it if the kids would read a bit more than view, but we'll see. The breaks between train segments are designed to give them and my wife outside active activities or things that will be especially interesting to them.

i hear you loud and clear about my wife, she will get board fast. Need to think through that, although she can be a reader, so again the Kindle to the rescue. 

We start the journey with a cross country flight to LA a couple days before the train travel starts, staying in Beverly Hills, so the girls are looking forward to that. In the Bay Area we're visiting three of my wife's favorite California wineries -- if the first leg is bad, we soon know how many bottles can be carried on for the rest of train trip �� The lodge at Glacier has a spa too. Still foresee this as my biggest challenge.

-- related to O scale trains my son was asking if we can get a model of the train we'll be taking. I think that will be something he gets when we get home, connecting the layout with both something he and I do, and the memory of what I hope is a wonderful trip. 

Thanks again for the suggestions, bubble wrap and duct tape are now on the packing list, as is a stack of new $5.00 bills. ��

 

CincinnatiWestern posted:

Having a fear of the layovers when changing trains there is at least a day between the shift from the Coast Starlight to the Empire Builder. With that said we do have a flight home from Chicago 6 hours after we're supposed to arrive, is that reasonable or when we're talking delays it is more than a few hours? 

Now that spring has arrived, weather shouldn't be much of an issue. Oil train traffic on the BNSF has settled down from its peak a couple years ago, and the Builder runs pretty much on time.

That said yesterday's eastbound Builder is running an hour and 20 minutes late in Montana right now. Today's #8 departed Seattle on time, but it originates there. One possible place for delay is at Spokane where it has to meet up with the Portland section.

Someone here on the forum turned me onto the Amtrak real time locator.Save this website and take it with you. It will take all of the guess work out of when to show up for the train at all your stops.

I agree, six hours for a connection to your flight home may be cutting it close. You are at real risk there if the train is more than 3 hours late. Travel time from the station to the airport could be an hour or more. Airport time allow a couple hours, but it might be quicker. I haven't flown since 1999, too much hassle for my taste. For that matter I don't ride trains anymore either. I drive everywhere.

Last edited by Big_Boy_4005

A couple of suggestions:

Bring lots to read.  Believe it or not even stunning scenery can get old after a while.

To me the meal experience is the best.  Since there are 4 of you, you could get your own table but I would recommend against it.  Split up and you'll have a wonderful time getting to meet other passengers over a meal (it is communal seating I think they call it).  When you are in your roomette you don't have the opportunity to meet others.  My experience is the people make the trip.  They take Amtrak because they want to!  And they're an interesting group.

Check the Empire Builder's on time record.  It is terrible!  With the oil traffic down it may improve,  6 hours sounds iffy to me.

Having said that, I am envious.

 

 

 

 

 

clem k posted:

Can you change your flight out of Chicago to the next day? this way you can relax instead of watching the clock. And you can enjoy a night in Chicago. 

Or, you could complete your trip on one more train.

You won't be sweating all day, and checking your watch, from St Paul. You just get to Chicago when you get there.

The flight out is fairly well set, my wife and I are both professionals and being able to take 2+ weeks away from work is already proven to be a challenge. Between her schedule and mine we're in a bit of sweet spot with the July 4th weekend being our last few days.

From Chicago Union Station to Chicago Midway shows as 20 to 40 mins, we travel by air a lot, generally Holidays especially late are  quick through security so I will have to hope that Chicago Midway is like other airports. We'll also have to hope we're not delayed more than four hours. 

Keep your fingers crossed.

Apply for the Amtrak credit card, spend the minimum, get the points bonus and book yourself Bedrooms for the Builder leg. IMO it would be torture to spend several days in a roomette (unless its your intent to live in the lounge and just sleep in there). I did the superliner roomette once because I didnt know better and regretted it the minute I got on the train. You'll be knee to knee with your roomate all day, and if anyone needs to change, rummage through a bag (the very small one you might be able to fit in there with you), etc... the other person needs to leave. Its worth having the bedroom just to have a couch to sit on during the day (not to mention the bathroom and sink in the room). 

I also dont think 6 hours is enough cushion, the builder is notorious for being late. 

Last edited by Boilermaker1

Thanks for the additional advise

Hadn't thought about the CTA option, was planning to Uber which we do lot these days.

I've never used a scanner, but cool idea that I will look into.

With regards the bedroom vs the roomettes, booking only 2.5 months in advance the option during our travel days was roomettes ( two of them) or coach or business class seats. If the family bedroom or bedrooms had been available for the overnight legs we would have booked them. Sadly those seem to be in high demand, especially during the heavy summer travel months, so perhaps next time (if there is a next time following this experience) we'll be able to book further in advance or travel in less peak period to allow for the bedroom option.

Hadn't thought about the Amtrak card to boost miles, will look into that if this trip goes well. If it doesn't it may well be another 25 years before I'm on a long distance train in this country.

I just wanted to comment on Amtrak's "Lateness."  Amtrak does NOT own any rails.  They are at the mercy of the owner of the lines that they happen to be on.  So, when Amtrak is late, it isn't necessarily Amtrak's fault.

The best advice, PLAN for "what ifs" and leave yourself plenty of extra time.  We rode out to Glacier from Chicago on The Empire Builder in 2016.  I drove 400 some odd miles to Columbus, Wisconsin from Indianapolis, IN to intentionally avoid Chicago and the connection with the "Hoosier State" or "Cardinal" that runs from Chicago to Indianapolis?  

Why?  Because on our return the Empire Builder gets into Chicago around 3 PM and the Hoosier State/Cardinal departs at 5:45 PM.  Approximately a 3 hour window.  That's begging for a problem coming from Glacier Park into Chicago.  Anything can and has happened.  That's why I drove to Columbus, Wisconsin because my car was waiting for me there regardless of arrival time.

Ironically, our train crew screwed up and forgot to let us off--the train was so long our car wasn't at the platform--so when the train started rolling forward we were told by our car attendant that it would stop at the platform so we could get off.  WRONG!!!  We got to go to Milwaukee and then be driven back to Columbus, Wisconsin.  YES, Amtrak was entirely at fault.  LEAVE YOURSELF PLENTY OF TIME. 

Before our last trip, I printed the Route Guide for both the Southwest Chief and the Capitol Limited.  My wife enjoyed the information contained in them.  You can do this from the Amtrak web page.  I always carry an employee timetable when riding former Santa Fe parts of BNSF, so that I can tell exactly where the train is by milepost, get the names of long-unused sidings across Colorado, figure how many miles we are from some station, watch out the back door window for the last in-service wigwag on the Transcon (at Delhi, Colorado), etc.  The railfan timetables published by Altamont Press are very informative and you still have time to obtain them.  They have all stations, sidings, control points, speed restrictions, tunnel and detector locations, and radio frequencies.

645 posted:
John C. posted:

I just wanted to comment on Amtrak's "Lateness."  Amtrak does NOT own any rails.  They are at the mercy of the owner of the lines that they happen to be on.  So, when Amtrak is late, it isn't necessarily Amtrak's fault.

WRONG - as Amtrak does own and operate their own trackage! The Northeast Corridor which runs Boston-New York City-Washington DC is all Amtrak except between Rye, NY and New Haven, CT as that portion is under Metro North control. Then there's the Michigan Line between Porter, IN and Kalamazoo, MI which Amtrak also owns/operates. So on these portions of Amtrak's system Amtrak can be at fault for late trains depending upon the reason.

Yes- and the parts of the system that they do own are totally screwed up. Google the recent issues with Penn Station in New York and see. Amtrak owns the station and the trackage and tunnels on and off Manhattan Island.

RSJB18 posted:
645 posted:
John C. posted:

I just wanted to comment on Amtrak's "Lateness."  Amtrak does NOT own any rails.

WRONG - as Amtrak does own and operate their own trackage! The Northeast Corridor which runs Boston-New York City-Washington DC is all Amtrak except between Rye, NY and New Haven, CT as that portion is under Metro North control. Then there's the Michigan Line between Porter, IN and Kalamazoo, MI which Amtrak also owns/operates. So on these portions of Amtrak's system Amtrak can be at fault for late trains depending upon the reason.

Yes- and the parts of the system that they do own are totally screwed up.

Totally screwed up?  That bad?  Really?

Not when I have ridden the NEC.  On a normal day they do a good job.  Of course, Amtrak is very political, and they could always do better, but, given the bureaucracy and the requirement to conduct an annual Congressional "fund drive", they move a lot of trains at high speeds, without incident, day after day.  The track and the equipment are in decent condition, and the on-board personnel treat the passengers decently, and sometimes very well.  Occasionally they stub their toe, and it becomes a media event.  The Penn Station derailment was the result of careless track maintenance, but, as I said, Amtrak is political and Penn Station is very busy.  The track maintenance in the station will be better now, I can guarantee you, because the FRA Track Inspector and Signal Inspector will be paying more frequent visits and will be more critical in their findings.  The FRA is political, too, and they are not going to take criticism for the PennStation derailment.

Last edited by Number 90
645 posted:
John C. posted:

I just wanted to comment on Amtrak's "Lateness."  Amtrak does NOT own any rails.  They are at the mercy of the owner of the lines that they happen to be on.  So, when Amtrak is late, it isn't necessarily Amtrak's fault.

WRONG - as Amtrak does own and operate their own trackage! The Northeast Corridor which runs Boston-New York City-Washington DC is all Amtrak except between Rye, NY and New Haven, CT as that portion is under Metro North control. Then there's the Michigan Line between Porter, IN and Kalamazoo, MI which Amtrak also owns/operates. So on these portions of Amtrak's system Amtrak can be at fault for late trains depending upon the reason.

Well, the NEC is unique, and the part in Michigan is a tiny section. Other than that, Amtrak is indeed at the mercy of the freight lines for use of their rails in 99% of the trackage they use outside of the NEC. Amtrak has to accept the condition of the rails maintained by the freight lines (which can cause slowdowns), work around the freight lines' schedules, etc. Much of Amtrak's delay problems are due to factors beyond their control.

breezinup posted:
645 posted:
John C. posted:

I just wanted to comment on Amtrak's "Lateness."  Amtrak does NOT own any rails.  They are at the mercy of the owner of the lines that they happen to be on.  So, when Amtrak is late, it isn't necessarily Amtrak's fault.

WRONG - as Amtrak does own and operate their own trackage! 

Well, the NEC is unique, and the part in Michigan is a tiny section. Other than that, . . . . Amtrak has to accept the condition of the rails maintained by the freight lines (which can cause slowdowns), work around the freight lines' schedules, etc. Much of Amtrak's delay problems are due to factors beyond their control.

Well-put, breezinup.

And some freight railroads are better "sports" about having a passenger train on their track than others are.  They all have to do track maintenance work,  They all have defect detectors that can cause a freight train to stop on the main track between sidings and thus stop all other trains in both directions.  These days, when most freight railroads have only one 79 MPH passenger out there among a bunch of slower freight trains, it requires a good, well thought-out, advance plan to open a "window" for the passenger train and keep it open, and it's different every day.   And, then, the plan has to work as intended, i.e., no unexpected delays on the freight trains. One tends to forget that, before the 1980's, most North American passenger trains were operated by timetable and train orders.  There was superiority of trains, and individual crews on inferior trains got in the clear for superior trains.  Most passenger trains ran reasonably close to their schedules.  Not today, with all the direction coming from the dispatching office, either via CTC or Track Warrant Control.

Dispatchers, Engineers, and Conductors all start as beginners, and they should get better with time, as they gain experience.  Most do; a few don't.

Where an Amtrak train is consistently late, day after day, then it is normally the result of one of two things:

  • a corporate culture that does not regard Amtrak's needs as having any importance, or
  • stump-headed planning by inept Chief Dispatchers and/or Train Dispatchers who are regularly assigned to the trick which is responsible for making and executing the plan for the hours that Amtrak passes over their territory.

When a freight railroad is willing to make an effort to run Amtrak on time, the result is better, but never perfect.

In the case of the Empire Builder, the railroad (BNSF) saw a moderate-traffic northern transcontinental line quickly turn into a heavy traffic line before they had the time to build in capital improvements and hire employees to handle the traffic.  You can't move trains when you have no rested crews and you can't make your crews work every day of the year.  The Builder, and all the freight trains, were caught in a giant traffic jam day after day.  Officials up to the Regional Manager level were replaced, and that, coupled with additional second main track and a general leveling of traffic, has made an improvement.  However, there is still much single track, and the second paragraph of my reply is particularly applicable to single main track territory.  Capital improvements to increase capacity take time to plan, authorize, and execute.

Last edited by Number 90

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