Folks
I love his SW. It's easy and it's useful. I bought V4, Upgraded to V5 and bought 17 libraries in O, N and HO. It's time for a new computer at home and I can't read the CDs (5 computers, including my work laptop. Russ has been unresponsive (I hope the best for him). I have my sn and ac for both disks. Anyone have a crazy idea for restoring the disks?
Marty
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I suspect that is just not answering for some reason. If having an ad in the magazine is any indication that he still in business, he has an advertisement in run 310. True, that could’ve been paid for previously but I would just keep trying for a while.
Peter
They are difficult to contact. Each time I have contacted them by email, it's taken a couple of weeks to get a reply. I did get a reply, finally. It's also been a couple of years since I last contacted them about a library problem I had.
🤞
CDs rarely fail, and since yours don't work in five different machines, it's safe to say something is wrong with the discs themselves. Take a careful look at the data side of the CDs. Something as small as a fingerprint can render a data disc (CD, DVD or Blu-ray) unusable. If you find there are dirt marks or fingerprints on the data side of the CD, carefully clean them off with a soft cloth. You can use a little Windex if they are stubborn.
On the other hand, if there are scratches in the data surface, you're probably out of luck.
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