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I was running my conventionally powered layout last night and had a minor glitch with a particular engine which was easily fixed. I was thinking how thankful I was I could remedy this without requiring additional parts. My thoughts turned to $2,000.00 plus engines with sophisticated features and wondered if it wold be profitable for both owner's and manufacturer's to have them offer an extended warranty plan for an annual fee. Would this make sense?

Last edited by electroliner
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In order to support an extended warrantee plan, wouldn't they need to keep parts in stock right at Lionel for a longer period of time?

Its my impression that Lionel currently liquidates parts that have been out of use for a certain length of time.

 

On the other hand, everything I have ever read about extended warrantees say not to purchase them. So they must be good for the manufacturer.

Last edited by C W Burfle

MTH from 2006 catalog...

 

 

 

 

All M.T.H. Electric Trains locomotives featured in the 2006 product line
can be purchased with an optional three-year M.T.H. Performance
Service Plan (PSP) available either directly from M.T.H. or through
your local M.T.H. Authorized Retailer. Each PSP ensures that you will
receive added warranty protection beyond the normal M.T.H.
One-Year Limited Warranty. The PSPs are renewable and trans-
ferrable so the protection goes with your train, even if you sell it.
ï Parts & Labor on Proto-Sound 2.0 Electronics* are Fully Covered
ï No Deductible or Out-of-Pocket Expenses**
ï Free Return Shipping
ï Renewable
ï Transferrable
*Batteries, Lights, Pickup Rollers are not included.
**Reimbursement of shipping to factory for repair is not included.
PSPs can be ordered online at www.mthtrains.com within 30 days of
the date of purchase of any 2006 M.T.H. locomotive. PSPs can also
be ordered from any M.T.H. Authorized Retailer within 30 days of pur-
chase. Locomotives must be purchased from an Authorized M.T.H.
Retailer and a copy of the sales receipt must be provided before the
PSP will be issued.

 

Perhaps an owner of one of the new VL BigBoys can let us know what the warranty is.  I believe that I read someone st a ted that they bought their BB second hand so it did not have a warranty. 

I am definitely going to look into the mth extended warranty to see if it is still offered.  Had I known about that I might have acquired extended coverage for my NS heritage engine.

Originally Posted by jhz563:

Perhaps an owner of one of the new VL BigBoys can let us know what the warranty is.  I believe that I read someone st a ted that they bought their BB second hand so it did not have a warranty.

Warranties from both Lionel and MTh are NON-TRANSFERABLE

MTH:

As of January 1, 2012 products purchased from an Authorized M.T.H. Retailer are covered by this warranty provided the product was manufactured within five years of the date of purchase. This warranty is for the original purchaser and is non-transferable.

 

Lionel :

 

Transfer of this product by the original owner-purchaser to another person voids this warranty in its entirety. Modification of this
product in any way; visually mechanically or electronically, voids the warranty in its entirety.
 
 

So really nothing new here. I guess the only thing you could do is to work a deal out with the person that  you are buying from that if there is a problem they will ship it back for you

I have not bought an extended warranty for any train engine so I can't say how they work or may not work.

 

Have had a Ford car extended warranty once and found out that the company wasn't worth the paper they sold you. So I can only say that for cars it is the company that sells the extended warranty that makes out on the deal, it is a money waster in my book.

 

Lee Fritz 

Warranties sold by the original manufacturer would be potentially worthwhile.  Aftermarket warranties would not be worthwhile, in my experience.  Our aftermarket warranty experience is with autos as well, but from the original manufacturer. These warranties have proven worthwhile in general. 

 

Last edited by RAL

Utterly worthless generally.  Plus I have absolutely no confidence in a company that has to sell an extended warranty and blames you for not obtaining one when the product fails.  By making these extended warranties pervasive in all consumer products that one purchases, makes it, and not the quality of the product, the standard for the industry.  Companies used to stand behind their products--now you have to pay for their shoddy work by buying a policy secured by a third party just to ally the fear that your unit will fail. If you could pay for quality from the start you needn't have to buy such a policy because the company would also have the confidence to extend its own original warranty.  But if you happen to have confidence in the company and feel that its warranty is sufficient protection, then why purchase the extended warranty?  I have often thought it would be a good idea to have a consumer protection agency evaluate actually how many claims are really made on these extended warranties in various types of consumer purchases.  If few, then that's a factor for consideration if purchasing one.

Originally Posted by electroliner:

The only thing that came to mind was that it might be an incentive for them to have a better stock of spare parts for a longer period of time. Maybe not.

No, it wouldn't.  What they can do is credit you for a completely new model rather than a repair.  You have to read the fine print in the actual policy.  There may be a lot of folks who simply opt not to pay more for an upgraded model, even with the credit, and so the insurer makes out because there is no claim made.  Planned obsolescence really works!!!!!

electroliner asked:

 

wondered if it (extended warranty)would be profitable for both owner's and manufacturer's to have them offer an extended warranty plan for an annual fee. 

 

NO, it is never profitable for BOTH parties.  If that were the case EVERYBODY would offer it and EBERYBODY would purchase it.  Only the seller makes $$$ on the extended warranty, theory being he sells more than what is used.  The same way an insurance company makes $$$.

Last edited by SantaFeJim

I have had very few items, trains or otherwise, break during their warranty period. It's always a few weeks or months after the warranty expires that the item breaks. Example, moved to new house Sept. 2013, one year warranty from builder on everything. Warranty up Sept 2014, sump pump quits Dec 2014, $300. So far I have had no trains break in warranty or otherwise. They were all purchased new starting about 4 years ago, adding a couple more each year since.

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