Dave,
Thank you for responding:
1. Switch has never worked and it is brand new.
2. Little jumpers removed. I use independent power to light and power the switches, that is, turn them if there is no train running, with the lamps on. Powered by a PW ZW throttle dedicated to the switches only.
3. I will investigate the small metal plate you refer to.
4. I will think through aux power, TMCC and what I am trying to wire. I did have TMCC, but removed it when we installed a new heating system and I had to dismantle about 1/3 of my layout. So, I bought more 0-72 switches (conventional, but one command). Am mulling over Legacy, upgrading my ZW's and, meanwhile, am redoing the layout. I thought it was wise to wire everything conventionally, before I returned to command control.
5. I believe the issue has something to do with the command switch obeying a command setting (whatever it is) and not responding to conventional control. I believe I have to get the misbehaving switch to speak the same language as in conventional.
Thanks for the insight. I will advise the results.
Best,
Mark