Following up on my old post that was closed.
https://ogrforum.com/t...4ac?postsPerPage=100
I wanted to thank everyone for providing me with different ideas on how to repair my damage engine. As you know not only were pieces broken off but I had some pieces missing. I e-mail Lionel requesting that they send me the missing pieces so I could repair the engine myself. Lionel e-mailed me back yesterday requesting that I send in my engine for repair, along with the e-mail, they provided me with a shipping label. So off went my ES44AC this morning.
I have to say I am very impressed with Lionel's customer service. Granted it shouldn't have been damaged upon arrival, Lionel does a great job trying to make it right for the customer. As soon as I receive my engine I will inform others how the repair went. Based on the response from the last post a lot of people experienced the same problem as I did.