FORUM LOGIN PROBLEMS

Thanks Rich, ……I thought I was in jail again…….Pheewww!!….😁

Pat

Thanks as well Rich. Just popped in now since I have not been on in a few days.

Got it, that combined with the fact that my PW manager didn't know about the new domain and thus lost my login confused the issue.  The ship has been righted.

That explains why I had to enter my user name and password this morning, when I opened the site.

All good now!!!

Peter....Buco Australia

I figured Windows did another update and ate my saved login. Re-entered my email and password. Good to go! Thanks Rich for updating us!

Norton Safe Link now flags every link to the forum in emails as a "suspicious Link"

Yeah. I needed to change my PWs across the board anyway. Thanks.....

Thanks for the heads up. I'll get forum tech support involved to check this.

FROM CROWDSTACK TECH SUPPORT:

(The Norton Safe Link warning) ...looks like a false positive to me. I double checked the SSL cert that was generated when you changed your domain and it is valid for ogrforum.com and www.ogrforum.com.

I tried to submit a dispute with Norton, but it told me that a dispute was already in progress.

https://safeweb.norton.com/report?url=ogrforum.com

Thanks for the note Rich.  I was wondering why my login didn't work, but was easy enough to fix.

Norton still calling the forum suspicious this morning

@ogaugenut posted:

Norton still calling the forum suspicious this morning

You expected overnight service from Norton?

@ogaugenut posted:

Norton still calling the forum suspicious this morning

Norton is notoriously slow about fixing things like this. It could be weeks. You know everything is OK, so don’t worry about it.

I’m not getting any alerts on anything.

FYI Rick Melvin. I signed in yesterday, it worked, was on earlier today, it worked I was still logged in, now tonight I had to sign in again. I didn't log out of the account. I just wanted to let you know.

Well, that explains that problem.

Thanks, Rich.

@Gary P posted:

FYI Rick Melvin. I signed in yesterday, it worked, was on earlier today, it worked I was still logged in, now tonight I had to sign in again. I didn't log out of the account. I just wanted to let you know.

Same here. Had to sign back in again this AM.

Me three had to log in again this am.

Same here.

Add me to that number.

Me too

Ditto, I was surprised when it asked me for a login, I usually go months without logging in.

Happened to me just now.

For those of you still having issues…

• USING A PASSWORD MANAGER
  Delete all your saved logins for ogaugerr.com and ogrforum.com.
  Log in here again and let your password manager save the new login.
  Make sure you are going to OGRFORUM.COM, not the old URL.
  
  
• NO PASSWORD MANAGER
  Clear the cache and cookies in your browser.
  Go to ogrforum.com and log in again.

We made one small, behind the scenes change in DNS records yesterday afternoon, but I don’t think that would have caused this.

Rich, I did all that from the previous change, but this morning I still had to login.

@gunrunnerjohn posted:

Rich, I did all that from the previous change, but this morning I still had to login.

The DNS change we made yesterday was done at 5:54 PM EDT. If you were logged yesterday in prior to that change, that may be why you had to log in again this morning. I had to do the same thing today!

One login issue yesterday around 5pm (give or take)... zero login issues thereafter.

@Rich Melvin posted:

The DNS change we made yesterday was done at 5:54 PM EDT. If you were logged yesterday in prior to that change, that may be why you had to log in again this morning. I had to do the same thing today!

That would likely be it Rich.  I just rebooted my computer and then connected, no need to login this time, it remembered.

@Rich Melvin posted:

The DNS change we made yesterday was done at 5:54 PM EDT. If you were logged yesterday in prior to that change, that may be why you had to log in again this morning. I had to do the same thing today!

That would explain it Rich! Thanks for updating us!

Thanks guys for your patience and positive responses to this thread as we make a few changes here on the forum and our website in general.  Sorry for the login problems so just let us know if you still have a problem.

I signed in at the first prompt after the announcement and haven't had to do it again. Works for me.

All good in Australia now!!!

Peter....Buco Australia.

Okay, so it sounds like everything should be solved if everyone cleared up stuff as Rich said above. I just got a new phone this morning so I will have to log that in when I get a chance. Glad everything has worked out.

I phone user here,  tutorial on how to clear cashe and cookies please

@wb47 posted:

I phone user here,  tutorial on how to clear cashe and cookies please

Apple Support website has a lot of helpful stuff  

Clear the history, cache, and cookies from Safari on your iPhone, iPad, or iPod touch

Thanks, Training Wheels. I wouldn’t know how to do it.

I don’t view the forum on a tiny phone screen. I tried it once. Nope. Way too small.

No problems here. I quit using Norton years ago because of problems with it. I went to Web Root and have had no issues since.

@Rich Melvin posted:

Today we changed the domain for this forum to OGRFORUM.COM.

If you are using a password manager to manage your logins, you'll need to change the login URL from the old URL, which was ogrforum.ogaugerr.com, to the new URL which is now ogrforum.com. Once you do that, you will be able to log in successfully.

If you are NOT using a password manager and are still have a problem logging in, delete the cache and cookies in your browser, then log in again. That will fix it.

This is a ONE-TIME thing. Once you make the change and get your login reset, you won't have  to do it again.

Rich- Just an FYI

After updating my log in last week, I had to log into the Forum again this morning. Never had to under the old domain name. Not a big deal but thought you should let Crowdstack know.

I'm using a Win 10 PC with Firefox (current version)

Bob

So far mine is working; Win 11/FireFox 115.13.0esr

@RSJB18 posted:

Rich- Just an FYI

After updating my log in last week, I had to log into the Forum again this morning. Never had to under the old domain name. Not a big deal but thought you should let Crowdstack know.

I'm using a Win 10 PC with Firefox (current version)

Bob

Scroll up to the comment that Rich posted on the 27th at 12:28. There was a 2nd update that was done after the initial that may have caused you to log in again. Hope this helps.

Brad