give it up for midge at mth

She has helped me out many times. Very pleasant too. I mess up some times and she goes the extra distance to make sure I get what I'm after.

Thanks Midge!!!

Midge is great, always try's her best to help customers.  

I've been dealing with Midge for years. Midge gives 110% and ALWAYS gets back to me. Wonderful person. 

I too have had many occasions to be grateful to Midge for her help. I hope MTH appreciates her work as much as we do.

yes Midge is the best but I have had great help from all; the lady's at mth and the tech support group there try to help everybody, you have to remember they open for tech support in the afternoon and are swamped with phone calls all afternoon, and sometimes it takes a while for them to get back to you. Trains is a very big business and everybody want THERE PROBLEM SOLVED RIGHT AWAY. a little patience goes a long way when tryin g to order parts or tech support. I find the best thing to do is use there website mthtrains.com and try to locate your part your self by using word searches like type in Gear, or PS 2 board or PS 3 board or motor etc.

Alan 

Outstanding! She is the best, she returned my call about a needed part at 8:30P in Ill. I ask her don't you ever go home? She laughed and it had been a very busy day and this was the last one.

TRAIN NERD AL

I thinks it's been said before, isn't too bad that you have to have a Midge, a Mike Reagan, etc?  I realize there is a hierarchy but wouldn't it be nice for Midge and Mike as well as us if you had everyone working at their level of service.

Always heard good things about Midge and even met her at York a few times but fortunately never needed her excellent care.  Thanks for posting!  These folks probably work a lot to make us happy.

I've dealt with her in the past, and even got items to do a mod once once I described what I wanted, she can up with the needed parts and sent them to me.  I need to call her up again for some other items.

Midge has always been a great help to me over the last 12 years or so. Thanks again Midge.   Joe

PAUL ROMANO posted:

I've been dealing with Midge for years. Midge gives 110% and ALWAYS gets back to me. Wonderful person. 

Ditto...

I've said it many times before as regards Midge...

Simply the best!

Midge is the Wonder Woman at MTH !

Gentlemen,

    The few dealings I have had with Midge at MTH have been professional and unique!

Simply the Best is absolutely correct!

PCRR/Dave

I have placed several multi-part orders over the phone with Midge in the past, and every single one has been perfect. No misses, no wrong part numbers. (I usually have a growing list of "want" or "spare" part needs; then when there is a "must have" part, I phone in the whole order).

I only hope that MW and the others appreciate Midge as much as we all do!

Rod