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How long have you been waiting? Did you have the thing pre-ordered...or are they "getting one for you?"
I didnt find them to be lightning quick, but the last time I ordered something they got it to me in a reasonable amount of time. Have you tried calling? Everytime I call someone always answers the phone.
They have always been pretty good shippers for me...as the other guy indicated...not lightning quick...but, steady and reliable.
I'd just give them a call and see what's shakin'.
rrfan, Give Rick a call, he is their 6 days a week or send him a email. Everything that I have ordered from him (99%) minus what I have bought on the forum comes in when the makers send it. I have been waiting for a Railking Pensy Mountain, but that is MTH's doing. Most of the time I buy what he has in stock. 1-800-999-7018 or 1-402-467-3738. Nick
Rick has treated me very good over the last 25+ years. Give him a call at 1-800-999-7018. I'am sure he will solve your problem. LOCOMOTION