hand held problem

Perhaps the batteries are not making a good connection. take a peek and you may have to slightly pry the contacts to make a tighter fit.

Or try this one.. Menu/System/ remote set up/ remote power down. The factory default is 60 minutes Too long for most of us, set it for perhaps 10 minutes.  good luck.

what rev is your remote and what rev do you want in the remote , let me know be glad to update it for nothing!

Alan

Check your email!

Doesn't sound like anything related to software version.  Before bringing it to York, be sure batteries are making good contact and are fully fresh.

thanks ,,will try tomarrow with shaking it and things

I agree with Gregg.   I had the same problem, especially if I set it down a little harder than usual.  At first, I put a small piece of cardboard over the batteries and then slid the cover on, providing some extra pressure on the batteries to keep them in place.  This worked most of the time, but I still had outages.  Then I found out that by carefully expanding the spring contacts that push against the negative ends of the batteries, I didn't have any more problems.

Mike

There shoyld be a piece of foam on battery cover.  I wouldn't shake it too hard, as you loosen components.

after a very long day,,,,i did take the back off the handheld,,,,,no foam strip,,cant remember if there was one,,,the 2nd battery,from the left and the last were popped up some,,,,i fashioned a foam strip and reseated the batterys,,,,and put the back on,,,,ran a train,,,but will have to time to look at it more in depth tomarrow thanks again for all the suggestions

Glad you got it working , I had the same issue the springs sometimes get bent and tend to push the batteries up and out of there position . i always check the spring issues when I do a  software rev  update. then you know everything is right on and will have no issues. like the other member said also if you hit it kind of hard when you sit the remote down ,that will sometimes make the battery pop out just enough to loose the connection with the springs and the remote goes off!

Alan