I placed an on-line order for some in-stock parts from MTH and still haven't received them. Are they normally this slow?
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its faster if you call to talk yo midge. sometimes something says its in stock and may not be thats why i always call
I don't know how slow you are talking. When did you order them?
They might be "overwhelmed" at the moment. Until last week I didn't have any problem getting responses to emails or phone calls about parts ordering. For the past week no reply to phone messages left, nor to emails.
I ordered February 11th.
You could try phoning Midge in Parts at MTH to inquire ... let us know if you get through!
I know sometimes it seems like she could use some additional help because it can take a while to get a response. Not sure what they do if she's off.
They have a show in Portland, Ore. this weekend. That most likely is a severe drain on their resources.
I ordered a bunch of parts over the phone with Midge on Feb 8th.
No sign of them yet.
Rod