Menards just shipped me several defective buildings thru an online purchase, and they seem to make returns nearly impossible. Very upset. How to reach customer service for a return??
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Pick up the phone.
@rdj92807 posted:Menards just shipped me several defective buildings thru an online purchase, and they seem to make returns nearly impossible. Very upset. How to reach customer service for a return??
You can also e-mail Ray at Guest@menard-inc.com
Menards help center has multiple resources: https://www.menards.com/main/help-center/c-13774.htm
Their customer service is responsive and exceeds that of many other retailers.
If you have a local Menards, they have a customer support center that you can contact directly. If you order online and it was shipped to you, you'll need to go through their online support services. If you picked your order up at a local Menards, again you can call them and they should be able help you out.