I ordered a item for my brothers birthday from Mario's trains late yesterday morning and it showed up at my door at noon.
Now that is what I call customer service. The plus is that he is also a forum sponsor.
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I ordered a item for my brothers birthday from Mario's trains late yesterday morning and it showed up at my door at noon.
Now that is what I call customer service. The plus is that he is also a forum sponsor.
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Yep.......bought my MTH 2-10-4 PRR coal train set from them.....along with some other items....always good service.
Amongst other things, I purchased two ZW-L's from Mario's Trains. At the time, he offered the absolute lowest price, and shipping costs were very reasonable. Heck, he beat a local seller by more than a few percentage points, and beat the shipping costs by more than 30%. I say kudos also!
I've never bought anything from them, but I get regular emails about sales and stuff.
I realize that anyone who joins this site can look at my profile, snag my email, and send me spam etc. But that doesn't mean I have to like it.
have ordered from mario many times and always have received excellent service.
his communication with his customers is exceptional.
terry........
I have to agree Mario's service is exceptional; Fast shipping, great communication and very friendly. They handle special requests with out any condescension and pay attention to details.
Joe is always quick to respond to e-mails and has never left me hanging waiting for an answer.
I've never bought anything from them, but I get regular emails about sales and stuff.
I realize that anyone who joins this site can look at my profile, snag my email, and send me spam etc. But that doesn't mean I have to like it.
I am 100% sure that if you hit reply and put 'remove' in subject they will obey the law and remove you ASAP........much easier than 'not liking it'.
I've never bought anything from them, but I get regular emails about sales and stuff.
I realize that anyone who joins this site can look at my profile, snag my email, and send me spam etc. But that doesn't mean I have to like it.
I am 100% sure that if you hit reply and put 'remove' in subject they will obey the law and remove you ASAP........much easier than 'not liking it'.
At the bottom of all of Mario's newsletters there are links leading you to a web page explaining why you got the news letter and allowing you to unsubscribe. Its probably an ordeal that sucks 30 seconds out of your life. I find it difficult to believe Mario's does any fishing on the forum for e-mail addresses. There are a lot of ways to end up on a mailing list; buying something off a third party site and not paying attention to who the seller is, corresponding through e-mail, answering surveys while doing business with an unrelated industry, not clearing your cache files before and after working on certain search entities or using free email services ...
I bought a MTH tinplate set from them a couple months ago, super fast service.
I've never bought anything from them, but I get regular emails about sales and stuff.
I realize that anyone who joins this site can look at my profile, snag my email, and send me spam etc. But that doesn't mean I have to like it.
You're the only guy who sounds like he is, by nature, grumpier than I am! ;-) Your post made me laugh.
Cheer up. Although I agree it is very annoying.
But Mario's is a good outfit. Another pleased customer here.
Martin...I am sure that if you want to opt out of the Mario's emails, they would be accommodating and follow your wishes. I was getting their email specials well before they became sponsors so there are many other ways that folks can obtain your email address other than looking in the profiles of our membership. Frankly, it would take a long time to go to each profile, of which there are well over 15,000, and snag email addresses. I am willing to bet there is a much easier way!!
Alan
Haven't ordered from them yet, but everything I have read is very positive. And I personally enjoy receiving their e-mails. We are in the electronic age, so I applaud them taking advantage of this sales approach. And remember they are a Forum sponsor and help underwrite the cost of this "free service" for us.
Mario listens to customer's special needs and in my case always fulfills them without hesitation.
Mike
I have purchased a few things in the last 5 month from Mario's. I found them to honest, great in their pricing and more than fair to deal with. 10 STARS to MARIO's Trains.
Frankly, it would take a long time to go to each profile, of which there are well over 15,000, and snag email addresses. I am willing to bet there is a much easier way!!
Alan
My thoughts exactly.
I have had nothing but great service from Mario's, and wouldn't hesitate to purchase from them in the future.
One has to wonder why some of these spam emails even exist? Does anyone not recognize them for what they are? Does anyone ever answer them, or buy a (fake) product they are offering? My Mac computer and Macmail are pretty good at blocking most of the spam. But on other email providers, the stuff just pours in, and, despite how many "rules" I set up to block them, they just keep coming. No amount of guards, firewalls and rules can keep these wolves from the door.
I AM NOT SAYING MARIOS TRAINS IS ONE OF THE CULPRITS I MENTION ABOVE. LET ME BE PERFECTLY CLEAR ABOUT THAT! PLEASE DO NOT MISCONSTRUE WHAT I HAVE SAID.
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