Menard's Making Everything Right with Great Service! | O Gauge Railroading On Line Forum

Pine Creek RailroadOGR Forum Member

Gentlemen,

I have been purchasing the Menard's Rolling Stock sense they started producing it. I have seen the quality increase and the customer service also. This year I got the additional WWII Military Nose Art Box Car to add to my set, for Christmas. When it arrived somebody had not packaged or assembled the Box Car Correctly. Mark contacted me just recently and said they were sorry about the damaged car and instead of just sending me the clips and spacers to fix it, Menard's would be sending me a brand new WWII (Time to Take Off) Nose Art Box Car and that I could also keep the original Car.

Now man with this kind of Menard's Service, I will always purchase from Menard's, Mark the Train Guy and man he really is!

Thanks a Bunch Mark, for the great Menard's Train guy Service!

PCRR/Dave

Attachments

Hide

Images (5)

12/27/1612:37 PM

Original Post

Replies sorted oldest to newest

rtr12OGR Forum Member SUPPORTING MEMBERDIGITAL SUBSCRIBER

Menard's really does put the customer first, without question. Mark sure knows how to take care of the train folks! Pretty amazing these days.

12/27/163:24 PM

JDFonzOGR Forum Member

I love Menards.

12/27/168:30 PM

Add Reply

Sign In To Reply

<div id="{%=id%}" class="reveal-modal small h-alert-modal-popup" data-reveal>
    <div class="first-modal-focus focus-utility-element" tabindex="0" aria-label="Inside Modal"></div>

<h4 id="{%=id%}_title" class="margin-bottom-10 popup-title"></h4>
    <div id="{%=id%}_body" class="margin-bottom-10 popup-body">
        </div>

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>