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I suspect many people with the new Legacy H10 know about the audio cutout issue when you run with maximum labor at max volume, especially if you then introduce the whistle sound.  The audio board overheats because the drive level of the audio was set too loud for the board with maximum sounds.  Lionel was willing to fix them, but there was an issue.  Lionel was saying they were really backed up with the ID fix and the Challengers coming back.  I decided to take the easy way out.  I dropped a 16 ohm fat boy speaker into the tender to replace the 8 ohm speaker.  This, of course, reduced the volume about a measured 3db, which was what was going to happen if Lionel reprogrammed the boards anyway.  Net result is I ran mine for half an hour with maximum labor sounds and tossed in the whistle, bell, and crew talk freely to try to push it over the edge.  It never missed a beat.  If you have the H10 and don't want to wait several months for the sound card reprogramming, this is another way to address the issue.

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gunrunnerjohn posted:

I suspect many people with the new Legacy H10 know about the audio cutout issue when you run with maximum labor at max volume, especially if you then introduce the whistle sound.  The audio board overheats because the drive level of the audio was set too loud for the board with maximum sounds.  Lionel was willing to fix them, but there was an issue.  Lionel was saying they were really backed up with the ID fix and the Challengers coming back.  I decided to take the easy way out.  I dropped a 16 ohm fat boy speaker into the tender to replace the 8 ohm speaker.  This, of course, reduced the volume about a measured 3db, which was what was going to happen if Lionel reprogrammed the boards anyway.  Net result is I ran mine for half an hour with maximum labor sounds and tossed in the whistle, bell, and crew talk freely to try to push it over the edge.  It never missed a beat.  If you have the H10 and don't want to wait several months for the sound card reprogramming, this is another way to address the issue.

What a simple fix to an on going and annoying problem. 👍👍

gunrunnerjohn posted:

John, that's entirely up to you.  You can get an RMA from Lionel to reprogram them, but it's going to be a wait from what I understand.  I simply decided to go the path of least resistance, and I had some 16 ohm Fat Boy speakers on hand.  A quick swap of the speakers and all is well.

Not directly related, but, I had to send one of my ALCOs back after they reprogrammed it.  I asked Katie about turn around time for all repairs.  She told me they were getting caught up on the ALCOs and Challenger resulting in a 3 week turnaround.  That's about the best I have ever seen.

GRJ, thanks for the tips!  Tinning 2 objects before soldering them together priceless; makes it go easier along with: having the right temp, right soldering iron tips; right solder; amount of time heating the objects together (some say 3 seconds); tip cleaning sponge; learned all this via this forum and YouTube videos.

Pardon my hijacking the thread with soldering issues; but, now, soldering is a challenge with my senior unsteady hands.

Last edited by RickM46

After talking to Lionel Service, Dean suggested that I send the H-10 engines in for service of the sound issues.  Aaron did not know the specifics other than Dean would not send the 16 ohm speakers for my three H-10 engines, and preferred that the engines come in for service.  The 16 ohm speaker is not the Lionel recommended fix for the H-10.  

My 6-85387 Western Allegheny is currently in for a burned out Cab Light and now the sound revision.  I asked Aaron if there were other issues Lionel was looking for, but he did not know.  He stated that the preferred repair is to send the engine into Lionel. He issued RAs for my 6-85386 Pennsylvania West and 6-84953 Pennsylvania Coal Hauler engine.

Lionel will have four of my engines at one time.  The 1931260 Challenger is scheduled to be worked on next week and the 6-85387 Western Allegheny H-10 a little later.  I am sending the other two H-10 because there may be other issues they are looking at.

Sincerely, John Rowlen

Last edited by John Rowlen

I have the 84948 Pennsylvania #1288.  Since I have a seasonal layout, I have only run this engine for maybe 10 minutes (even though I've had it for a year).  As a result, I have not experienced the problem yet.  But based on this thread, I called Lionel to see about getting an RA# to get it fixed proactively since this is now a known issue.  (This thread states that Lionel wants us to send them in instead of replacing the speaker).  However, Lionel will not issue an RA to me, since I have not had the overheating occur personally.  I explained the very minimal run time, but to no avail.

I'm worried that in the future when I do get a chance to run it more extensively, I will experience the problem, and by then the engine will be well past the warranty.  At that point, Lionel won't fix it for me either.  What to do?

Just put down a loop of track.

Fire it up, turn the volume up full, and then use the brake slider to maximize the chuff, running it on around speed step 15-20.  Once you have the brake slider set, spin the throttle until you get maximum labor (loud and deep).  As it runs, toss in a lot of horn blowing.  Within a few minutes, that should heat the board up enough for it to cut out.

You're right, I could set up a loop of track temporarily and try to create the conditions for the failure.  But ... I decided to be pro-active, and went ahead and ordered the speaker replacement.  I just finished installing the new speaker, and now don't have to worry about fighting with Lionel down the road when the official warranty period has well past.  Thank you for the help.

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