This past Wednesday, I received my new BN SD40 back from Lionel for a warranty repair.
Customer Complaint/ Problem: engine running jerky, trailing truck making a grinding noise.
Comments and Corrective actions: Rear truck would not move until high speed step - last axle on front truck had wide wheel spacing causing gears not to mesh and given inaccurate feed back readings to Odyssey encoder. Wheel spacing corrected and capacitor added to encoder. Test run four hours 4 hours.
My views and observations. In my opinion, the Lionel Customer Service Department is in the same league as LL Bean off Maine - The best of the best. The only qualms I have about sending repairs to Lionel is exposing anything to any shipper of my choice. Another story in of its self.
Under legacy control and Odyssey on, the engine surges from speed step 1 to 50. Above 50, it starts to smooth out. Before the repair, the engine would just about stall at speed step 25 and then become excessively jerky. Which ever truck is the trailing truck, that truck stills makes a grinding noise on the 084 fastrack curves. Running a 7 car consist with the engine and a quite train room, one can hear the train surging as is comes up through the program speed steps. Seems like every wheel rotation, the engine will slow then speed up.
I am responding to this post to gain any further insight into this problem/solutions and, most importantly, in hopes of providing useful information for others. Having worked in the auto industry during my younger years, I fully understand that resolving quirky problems often takes more than one attempt.
I will be corresponding with Lionel to ascertain if I should allow for more break in time or if a return trip is in order
Chris