Lionel Parts Warranty - New Item, Damaged Wheel

Try sending Lionel an email at the service/repair question link.

https://www.lionelsupport.com/ContactUs/

I had a wobbly wheel on the tender of a new steamer and they sent me a replacement wheelset no questions asked.

If it runs OK, I wouldn't worry about it. IMO, not worth the hassle, time and $$ shipping something back and forth for such a minor issue. 

What Rick said, assuming the wheel is readily removable from the truck (or whole truck is removable from car).

-Dave

Thanks everyone -- and thank you Rick for the Link. I think I have to unscrew the bottom 4 screws of the car, so I can open the top of the car to remove the truck, then to remove the wheelset from the truck (never took over a wheel set off before so I'll search on that, if it's not obvious, for this particular truck, as it's metal, so I assume there is another screw to loosen the wheel set from the truck.) If Lionel wants the bad wheel, I can ship that, but I don't want to send the whole thing, and my concern is running this on the track and it causing excess wear and tear on it, esp on turn outs.

Thanks again everyone, I appreciate it.

Call them. They may just exchange for a new one. 

J Daddy posted:

Call them. They may just exchange for a new one. 

Thanks, I sent them an email today, I'll update when they get in touch with me. I really just need a new wheel set.

Does anyone know if you can remove trucks (I think they are called Lion Drive Trucks, based on what Mike R mentioned in the video) on Lionel B units (manufactured in 2014) like this Diesel, or would you have to take out the screws from the bottom, take off the top, and un-mount the truck from inside?

https://www.youtube.com/watch?...PnJPYSzjNcl5JXSox8l2

Run the he$$ out of it it's fine.Nick

Gigabyte posted:

J Daddy posted:

Call them. They may just exchange for a new one. 

Thanks, I sent them an email today, I'll update when they get in touch with me. I really just need a new wheel set.

Does anyone know if you can remove trucks (I think they are called Lion Drive Trucks, based on what Mike R mentioned in the video) on Lionel B units (manufactured in 2014) like this Diesel, or would you have to take out the screws from the bottom, take off the top, and un-mount the truck from inside?

https://www.youtube.com/watch?...PnJPYSzjNcl5JXSox8l2

Just rotate the truck 90 degrees until it clicks. Then it should pull right off easily. If it doesn't rotate that far, then it isn't liondrive.

"Run the he$$ out of it it's fine.Nick"

Absolutely; there is no problem here. The edge of a flange seldom touches anything outside of a switch, and I guarantee you it will not "harm your track" or anything else. It's also hard to see.

I had a freight car come NIB with a bent axle.  I emailed Lionel and they sent me a new one without asking for the old one.  Since it was a gondola, the old one went into the gondola as freight.

Hi everyone, thanks for your suggestions, after contacting Lionel, they offered a replacement truck or send-in for repair. I opted to do it myself, so the new truck is on it's away. Very impressed with Lionel service so far.

TrainingDave posted:

Gigabyte posted:

J Daddy posted:

Call them. They may just exchange for a new one. 

Thanks, I sent them an email today, I'll update when they get in touch with me. I really just need a new wheel set.

Does anyone know if you can remove trucks (I think they are called Lion Drive Trucks, based on what Mike R mentioned in the video) on Lionel B units (manufactured in 2014) like this Diesel, or would you have to take out the screws from the bottom, take off the top, and un-mount the truck from inside?

https://www.youtube.com/watch?...PnJPYSzjNcl5JXSox8l2

Just rotate the truck 90 degrees until it clicks. Then it should pull right off easily. If it doesn't rotate that far, then it isn't liondrive.

Thanks, once the new truck arrives, I'll try that.

D500 posted:

"Run the he$$ out of it it's fine.Nick"

Absolutely; there is no problem here. The edge of a flange seldom touches anything outside of a switch, and I guarantee you it will not "harm your track" or anything else. It's also hard to see.

But I have a few switches, and my concern is also that it will generate excess wear on the frog part of the switch, esp. with the die cast weight of the car x speed passing on it.