I purchased TWO VisionLine Triplexes, one I had opened and tested. It all ran great except for the 4-digit addressing and weak Whistle Smoke. After speaking to Dave Olson I sent both engines in for repair. One I tested for 5 minutes, the other was still factory sealed.
Lionel found issues with both engines and replaced the ‘switch pcb’ for better communication between the tender and loco in 4 digit area. In one of the Engines the Tender Smoke Unit was replaced after the Engines were tested by Lionel Service.
Upon receipt of the Engines I tested one of the Triplexes. 4-Digit addressing worked as designed. No wheel spin in opposite direction. Not sure what else the technician did, but my Whistle Smoke works GREAt, much better than when I sent it in.
Engines traveled from Alabama to North Carolina and back. No Damage. Other than waiting for Nine weeks…. I am a happy camper. I haven’t tested the second Triplex yet but assume it’s all good.