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rtraincollector posted:

Why are they doing mystery boxes only in store not for on line buyers. This is the second time I have seen this in past couple of months

Hi Bill,

Actually, mystery boxes are only sold online. Basically, when the item says "Sold in Stores" it means they are really sold out.

In a nutshell, mystery boxes are a very manual process. When mystery boxes are made, we have to enter the quantity into our computer system. Once they sell out, we have to manually remove the mystery box from MENARDS.COM. In order to shut off sales so we don't oversell (incase no one is able to remove the item from online), the computer automatically changes the item from available online to "Sold in Stores."

So, what you are seeing is more of a failsafe than anything. I hope this helps!

-Mark the Menards Train Guy

GG1guy that's the point I'm getting to they want our business but don't want to offer us the deals that others get. This is the second time I have seen it for in store only in about 3 months. Now this won't stop me from buying but I feel these offers should be offered to online as the ones who shop in there store to me it's like waving the red flag in front of our face say see what you can get if you lived here. 

Jim 1939 I'm not trying to make a big deal out of this, was just going by what was explained to me months ago about what goes into these boxes. That's what I was trying to explain to you but your the one coming back insisting that they may be left over stock. I don't see a company marking something about 50% off right off the bat. maybe 10 - 15% But either way my real point was that it wasn't being offered to the online customers and I would bet if they ever looked it up they sell a lot more on line than they do thru the store. In fact I almost would say that's what keeps it afloat. If it wasn't for the online customers I'm not sure they still would be doing this. Not saying it would but just a gut feeling.

Menards posted:

Hi Bill,

Actually, mystery boxes are only sold online. Basically, when the item says "Sold in Stores" it means they are really sold out.

In a nutshell, mystery boxes are a very manual process. When mystery boxes are made, we have to enter the quantity into our computer system. Once they sell out, we have to manually remove the mystery box from MENARDS.COM. In order to shut off sales so we don't oversell (incase no one is able to remove the item from online), the computer automatically changes the item from available online to "Sold in Stores."

So, what you are seeing is more of a failsafe than anything. I hope this helps!

-Mark the Menards Train Guy

We can't fault the online voice for programmer issues Nice of you to offer the Mystery Boxes.

 

Last edited by BobbyD

why fuss and fume,  OH, I forget this is a train forum.  The mystery box, is a great outlet for sending the return

merchandise, out, and recoop, some of the cost of MFG.   I sent my Alaska Hopper back in to get a leaning road number fixed,

they will send a new one, because the numbers are done, in China.  Now my mystery box, which I bought at  0500 A>M> 

one morning, has a Santa Fe, Tanker with no road number, ( so I will go), to Hobby Lobby , and take care of that,

but like most all folks state the Mystery Box have a building in them ,  and I am pretty certain, all boxes will have a hat, 

and some kind of vehicle.  My building is the Menards Power and Light , with a couple of other freight cars. SO,  as has been stated

watch usually page, 10, late at night or early morning, and give some time for them to show up   WONDER, who got my leaning

number Alaska Hopper.  hahahahah   

 

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