ModelTrainStuff

BuckyOGR Forum Member

Decided to buy a second Cab 1 L remote, which was on sale, from ModeTrainStuff. Got through the process on-line to the point of payment, got distracted, and didn't finish the purchase. Started over the next day and ordered the thing. In the time before I actually got it ordered, an email came from them, that I didn't see, saying something like, "Hey, you didn't finish your order process. Finish up and we will give you an additional $10 off." I send back and told them I had already gotten the purchase completed and on the way and it was my fault. Their response was to credit my account anyway.

Kudos to a class operation! I knew it already, but thought it would be worth mentioning again.

7/2/188:30 PM

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Allan MillerOGR Editor-in-Chief SUPPORTING MEMBERDIGITAL SUBSCRIBER

They are excellent folks. Most of my Z scale comes from them these days. I was a frequent O gauge customer at their former location in downtown Baltimore way back when I lived in that area.

7/2/188:41 PM

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ConrailFanOGR Forum Member

Good to know! Thanks! I will keep them bookmarked for my next train or train related purchases. Thanks Again!

7/2/188:52 PM

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NS6770FanOGR Forum Member

My main supply of trains is from MB Klein (ModelTrainStuff), and they do not disappoint! Best customer service around, compared to some other hobby shops around. If you ever need an item, they have the best prices and quick shipping. Got my Genesis 1943 from them a while back for only 265 I believe. The folks there are well informed also about their hobby. I would recommend them to ANY new comer to the hobby, or any veteran of it.

7/2/1811:21 PM

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SevernOGR Forum Member

I believe also you can order online but pick up at shop to save shipping. Assuming of course you are close enough to make it happen. I've used them several times now and had perfectly fine experiences.

7/2/1811:37 PM

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gunrunnerjohnOGR Forum Member SUPPORTING MEMBERDIGITAL SUBSCRIBER

I can recommend them, I've bought probably several thousand dollars of stuff from them over the past few years, they've never screwed up and order or took too long to ship.

7/3/189:24 AM

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johnstrainsOGR Forum Member SUPPORTING MEMBERDIGITAL SUBSCRIBER

One of my long time "go-to" train dealers!

And the bonus is they are relatively "local" for me so I frequently place orders online but do store pick up to save shipping.

7/3/189:50 AM

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fl9turbo2OGR Forum Member

Have lived all my life just outside of Baltimore I love going to MB Klein I bought all my trains there in town, It was sad to see them move it was like a piece of Baltimore history left, Since then I have moved to Delaware but I still order from them and when I get back to see friends or go to the show near them I always stop in