New Grandt Line Owners

VGN64 posted:

I need some help if anyone can help me out.  Dave Grandt produced parts for my American Lightweight Car Company.  The last word I had from Dave is they were selling the company and he was looking for my molds of the Southern Pacific Daylight window frames.  He had shipped me an order of the car ends, doors, etc.  

I've reached out to the new owners thru their website and haven't received a response in over a month.  

Any suggestions or information you can share with me.  I really would like to order more product or get my patterns back.

Thanks for the help in advance.

Ken

Sold at least a year ago now, and a recently had read that they were filling and shipping orders.

Reached out how - e-mail?  I'd call them: 303-284-5072  Also, you really should have looked into getting anything of yours back when they announced they were closing the company many months prior to the sale of the company.  Looking for stuff after the change in ownership might be complicated; may or not been transferred to the new owners.

Dave Grandt had filled recent orders and was looking for the window frame dies.  Battle cancer was more important than trying to track the patterns and dies.

Yes, and I'd still call the new owners.

Personally I live in the same state as the new owner of Grandt Line and I am 100% disappointed.  I have tried to ask questions, and place an order, for some Grandt Line parts and some San Juan Car shops On3 trucks.  I left multiple emails and phone messages, over 5 months, and never a call back.  Also never had a real person answer the phone.  I am in a large On3 and HON3 club, here in Colorado, and we are all having the same issues.  I am not optimistic on the prognosis of this business.

johnshorse posted:

Personally I live in the same state as the new owner of Grandt Line and I am 100% disappointed.  I have tried to ask questions, and place an order, for some Grandt Line parts and some San Juan Car shops On3 trucks.  I left multiple emails and phone messages, over 5 months, and never a call back.  Also never had a real person answer the phone.  I am in a large On3 and HON3 club, here in Colorado, and we are all having the same issues.  I am not optimistic on the prognosis of this business.

Sad and disappointing.

Uh-oh...this is what has happened to too much in this hobby ....small company sells, and it sinks from sight.  One new buyer company owner was rude to this customer at an O scale show...would have to check to recall which company.  Public relations not their thing...

I will be going to the Chicago meet hope to see someone from Grandt Line there.  I am calling them tomorrow.

I spoke with Doug at San Juan-Grandt Line and he was super nice.  They will do some digging and I will send them examples of my product Grandt Line shot for me.  I feel confident that things will work out.