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I just had same issue trying to upgrade TIU to 6.10.  No serial port detected on the DCS 5.0 loader.

I had used the same USB to serial cable for the upgrade to 4.2, but it was on a different laptop.

I went to the maker of the cable (sabrent.com) and downloaded the driver for that cable.  Windows 10 Home Edition.

Eureka.   Was able to upgrade TIU and remote.

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