A friend is experiencing power issues with three MTH Railking N&W Class J engines, model numbers 30-1634-1, 30-1675-1, and 30-1976-1. All were purchased new around the 2016 timeframe and are operated in conventional only on a very clean Super O layout. They each exhibit the same issue to varying degrees and have had this issue since new.
The problem is a sudden loss of power while running. The engines stop abruptly, the headlight goes off, and sounds remain but go into shutdown mode even with track still powered. This happens randomly on the layout (turnout, curve, straight, doesn't seem to matter) while running at 11-16 volts using a Z4000 power supply.
Most times, the engines will start back up but not always. He has tried a factory reset multiple times.
Here's what we tried/tested on the worst offender 30-1675:
1) Cleaned pickup rollers/pins and tested conductivity between both rollers and the wire nut.
2) Carefully bent both pickup arms downward to ensure good, continuous contact with center rail.
3) Removed engine and tender shells and tested wire continuity from drawbar plugs to wire nuts and circuit board plugs.
4) Reseated all harness plugs.
5) Tried cable tie on engine side of drawbar/plug.
6) Changed drawbar to previously unused short version.
Engine was track tested after each step with no success. Engine will sometimes run half the loop or more or may just go a foot or two before stopping. Owner states that the condition sometimes improves if you can get the engine to run for a few minutes.
I seem to recall that some PS3 steam engines that were sold at the time had issues when running conventionally (but ran fine with DCS). A call to MTH Service back then was not very helpful as they stated that they were aware of the problem but weren't going to investigate the cause. I presume their thinking was that most folks ran Command mode so why bother.
I did try searching the Forum but didn't find anything definitive. Hoping that someone has found a fix for this condition.