Very interesting reading and perspectives.
I'm surprised by a couple of the comments re pre-order down payments and arrival 'crunches' hurting the home cash flow. For all of the 15 years I've worked at our LHS, we've had a couple of policies that, apparently, are not so common?...
1) We encourage pre-ordering...to ensure the opportunity to get what someday might be hard to find.
2) We do NOT typically require a down payment for Trains pre-orders....period.
3) If you pre-order, we WILL give you a price break...the size of which is determined by the net price we are required to pay upon delivery...which has been known to change. When we have a guaranteed net price, we can/will quote you your price.
4) Walk-aways and no-shows do happen. It is seldom an issue of the buyer being discourteous. More often it's due to job change/loss, death/accident, etc. That's life. We live with it, too.
5) We offer a lay-away plan...25% down, 90 days...to help the homefront cash flow. In our local economy, we've even bent the 90 days....sometimes heavily...due to life changes. As long as SOME regular payment is made, showing sincerity, we hang in there with you.
BTW, pre-ordering is not only helpful to the manufacturer, but also to the distributor and retailer. It is some measure of the sales potential for the item. So pre-orders, especially strong pre-orders, is an encouragement to obtain extra stock for late demand. No demand? Why order a bunch of dust-collectors to absorb working cash, pay interest to a bank, sell at a loss months/years down the road to get rid of?
FWIW.
KD