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Originally Posted by Andrew87:
The products look a lot better now instead of then.   I just wish everything was made in the USA.

And what have you paid extra for recently that was built in the USA vs buying similar but cheaper product built overseas?

How many of Lionel's "Made in the USA" cars have you bought?

Originally Posted by Andrew87:
I'm just saying lionel back in the days were a lot better then today. Quality control and customer service were 100 percent better.

No evidence QC was better, the items were a lot less complicated than they are now, but something kept all those Lionel Repair shops busy.

As for customer service, I call BS on that, Not sure what you think was better 20 years ago or even 10, but Lionel's service dept is top notch and had been that way for several years. Go knock yourself out trying to use MTH's service dept or try to order parts without having to "Call Midge" Report back to us how that goes

Originally Posted by cbojanower:
Originally Posted by Andrew87:
The products look a lot better now instead of then.   I just wish everything was made in the USA.

And what have you paid extra for recently that was built in the USA vs buying similar but cheaper product built overseas?

How many of Lionel's "Made in the USA" cars have you bought?

Originally Posted by Andrew87:
I'm just saying lionel back in the days were a lot better then today. Quality control and customer service were 100 percent better.

No evidence QC was better, the items were a lot less complicated than they are now, but something kept all those Lionel Repair shops busy.

As for customer service, I call BS on that, Not sure what you think was better 20 years ago or even 10, but Lionel's service dept is top notch and had been that way for several years. Go knock yourself out trying to use MTH's service dept or try to order parts without having to "Call Midge" Report back to us how that goes

 

Wow.  The lady Midge is still there?  I think it's been years since I ordered a part for one of the few MTH items I own.  Funny thing is that it was always her that took the call, processed the order, and probably shipped it out.  Kinda makes you wonder if she is the only person in their parts department to this day.  

 

I've seen Lionel's parts department from the pictures posted on their blog and it's quite an operation and very organized.  I am glad they have an online system to go with it as well. 

Originally Posted by cbojanower:

Andrew is new here and thinks trash talk and spouting off on  pointless matters will get him a seat at the cool kids table.

Sadly Mistaken

Thanks Captain Bringdown...I was just getting ready to respond to every topic and add a couple new topics filled with mindless drivel.  I guess I'll have to try a different tactic.

 

Jeff Davis

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