Product registration and finding

I also like the MTH website much better. IMO, Lionel should hire MTH's web developer (unless MTH's web person is in house that is), they butchered their website with pretty screens a while back and I don't think it's ever quite recovered. Personally, I think it was better before the upgrades.

I don't think I have ever registered anything at either site though. The MTH site saving the sales ticket sounds does like a great idea, which I wasn't aware of until reading your post. 

Lionel does have a "product locator" - though it has been weakened in the last few years per the "improved" website. Go to "Archived". MTH's is indeed better, however.

Flip side: unlike MTH's, Lionel's parts system is excellent: look it up online, look at it if there is a photo, order it online and a week later it's here. I use it for scratch bashing project parts supplies.

MTH - I'd give them business also, but how? You can shop Lionel's parts system. 

D500 posted:

Lionel does have a "product locator" - though it has been weakened in the last few years per the "improved" website. Go to "Archived". MTH's is indeed better, however.

Flip side: unlike MTH's, Lionel's parts system is excellent: look it up online, look at it if there is a photo, order it online and a week later it's here. I use it for scratch bashing project parts supplies.

MTH - I'd give them business also, but how? You can shop Lionel's parts system. 

Thanks; I get lost trying to navigate the Lionel web site and have never come across the product locator. I'll look for it.

D500 posted:

Lionel does have a "product locator" - though it has been weakened in the last few years per the "improved" website. Go to "Archived". MTH's is indeed better, however.

Flip side: unlike MTH's, Lionel's parts system is excellent: look it up online, look at it if there is a photo, order it online and a week later it's here. I use it for scratch bashing project parts supplies.

MTH - I'd give them business also, but how? You can shop Lionel's parts system. 

I think you are supposed to be able to order MTH parts on line, but I have not gotten that mastered. I just call or email Midge. Maybe someone else will explain?

As for Lionel, I didn't know they had a product locator either, good to know and I will have to check look around for that too.

The problem with ordering parts from MTH is you HAVE TO KNOW THE PART NUMBER!  With Lionel, you can look up a model and get an exploded parts diagram.  There has been talk at MTH for years about fixing the parts site, but so far it's just talk.

So that's the trick. I was under the impression they had implemented some sort of limited part look up stuff, but I guess not. So we continue to wait.

gunrunnerjohn posted:

The problem with ordering parts from MTH is you HAVE TO KNOW THE PART NUMBER!  With Lionel, you can look up a model and get an exploded parts diagram.  There has been talk at MTH for years about fixing the parts site, but so far it's just talk.

Talk, talk, talk... Are the Feds involved? lol