Mark:
Insofar as crude oil traffic, yes. The areas in North Dakota from which oil is now moving, historically were granger operations. The rail network up there reflected the sparse business and the boom in crude oil traffic overloaded those lines. BNSF is putting a considerable percentage of their capex into improving capacity in that area.
Elsewhere though, insufficient plant to handle the traffic doesn't ring true. As I mentioned in an earlier post, traffic levels today are still at a lower level than they were at the peak in 2006. If railroads such as UP, NS and CSX are moving less traffic over the same physical plant they had in 2006, you would think service would have improved but, it has not. Cycle times on private equipment are longer now than they were 10 years ago.
The Fred Frailey column I mentioned earlier asks whether railroads have become so focused on trying to please Wall Street that they no longer care about satisfying their customers. I think he has hit the nail on the head. Despite the recession in 2008 and 2009 when traffic levels dropped precipitously, railroads continued to raise rates on their captive traffic. Think about that for a minute. When every other business was lowering their prices in an effort to retain business, the railroads continued to raise their prices despite a drop in their overall traffic levels.
Fred's column also notes that the railroads are borrowing money right now to repurchase shares. And if you actually look at the capex they are spending, only a small portion of it (BNSF excepted) is actually going to growing capacity. In most cases, the money being spent is going to maintain the existing plant.
Lastly, I'll note how all the railroads liked to talk about how they were adding T&E employees to recover from the service meltdowns that occurred in 2014. Those same railroads are now furloughing the new T&E employees they just spent so much money recruiting, hiring and training. They aren't doing that for their customers. They are doing it to please Wall Street whose only real concern is earnings for this quarter.
I've been in this business for 36 years and still love the industry but, the current business model is broken and needs to be revamped.
Curt