Yesterday (7/25/12) I order 2 sets of the BEEPeople figures: 1 standing set, 1 sitting set. They arrived less than 24 hrs later - and I am 200 miles from the company's offices.
Very pleased with the figures. Very pleased with the customer service too. I had some questions about the product I purchased and about some of the trains RMT sells. Walter responded immediately to all my queries.
So, why do I mention? Rarely in anything do we hear people compliment a business. Usually it is becasue we had a miserable expereience. I had a great expereince. I am new to this hobby and hesitated asking 'stupid' questions. Even though my order was relatively small, and I had lots of 'rookie' questions about the RMT train products, Walter made me feel like I was asking the question of him for the first time.
And I notice RMT's logo in the right cloumn, so I just thought it helpful and informative to others that may be in my shoes for me to note my great experience with a forum sponsor.
Thanks
Everything I've ordered from RMT has arrived within two days with one exception that took over a week. I'm guessing that particular order was not in stock or I'd have gotten it as quick.
