I have a question about MTH and their special orders which they put out almost daily.. Back in Jan i placed an order for a Winchester & Western high hood GP-9 Premier diesel. I purchased and paid for the item from a supposed authorized dealer suggested in the special announcement. The loco was due to be delivered in July 2023. Around July 1 I got an automatic email suggesting the loco was on its way. However it never arrived so I called the dealer and they said they had not received any of the locos but they should be arriving soon. Never happened. Checked again in early Sept and was told OCT was the expected due date. STill hasn't happeded and the excuse now is that they cannot get the items from MTH. I'm starting to wonder if MTH is so poorly managed and have such a major supplier problem that they are advertising products they only hope they can deliver or,in this case, is the Authorized Dealer being less than honest as to what they have or have not received. They keep blaming MTH. I've tried emailing and calling MTH and they do not respond to emails or answer the phone. Doesn't sound like a well run co does it? Has anyone else had a similar problem? I'm frustrated as I'M out a significant hunk of change and keep getting evasive answers or none at all.
Richard