i just found that 3 steps are missing from my Lionel UP1943. Four was missing but I found one in the box and reattached it. I contacted Lionel and are waiting for a response. In the mean time if somebody knows where I can get the three steps would be much appreciated.
Dave
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Don't sneeze close to the engine or more will fall off. I've lost several already as well. A couple were laying in the box.
My earlier release of the Legacy SD70s didn't seem to have this issue.
Jim
They don't sell them by themselves in the parts department, at least not that I can tell. You have to order the front or rear pilot and they come with the steps. The pilots are about $24 ea. They should cover it though if it is under warranty and maybe they will send you just the steps.
When my #1943 first arrived 1 step fell out on one pilot and 1 step was broke on the other pilot. CharlesRo promptly sent me another pilot and it arrived with broken step (same one I needed). They had Lionel send a pilot and it had an issue but I was able to glue.
The new SD70Ace Styrofoam boxes are not the same as earlier production runs. They have padding in places but it is thinner and more flexible. I'm starting to wonder if they were originally packed with the Lionel ribbon strips located along the steps and whenever somebody lifts it is causing the steps to buckle and break. I don't recall my ribbons being there but the loco could be handled between factory production and home delivery.
The front and rear pilot already show unavailable from Lionel.
BTW, the staircase is tapered so the steps are not all the same.
I had the same exact thing happen to me! Both sides of the rear steps were missing one step and I found one step loose in the box, but the other was totally missing. Luckily I have a good Hobby Shop who replaced the engine for me.
I ordered an extra set of pilots from Lionel. One of my NS and 2 of my UP 1943 had missing steps. My replacement 1943 was shipped from Nicholas Smith without the pilots attached. Props to Joey for shipping them this way!
Dave, you're not the only one asking for three steps.
Mine also had some of the steps laying in the box upon arrival.
Bought the 1943 and the other two UP SD70ACe in that same run. Each engine had at least 2 broken steps that had to be glued.
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