I have two MTH Remotes, and they date back to 2006. During that time I have had a thumbwheel break on each one of them. The first was probably 5 years ago, and the second last year. I had the first one replaced by Chuck at Mizels, (which I was very happy with). He even returned the broken one. Then this past year another one broke, (other remote), so I got one from GGG and put it in myself. (last September).
Haven't been in the train room much, but did notice one remote scrolls down, the other (one I did scrolls up). So I figured I must have wired it wrong. Took it apart and everything looked fine. THEN I came to the OGR Forum and did a Search on Thumbwheels. Sure enough there was a discussion of people with same problem. Some talk about doing a reset, and other talk that the wires may not be the same. Need to reverse them. So I looked at the old switches and as you would guess one was wired RED-Yellow-Green, with the Green closest to the Thumb Wheel. The other was Green-Yellow-Red, with the Red closest to the Thumb Wheel. So I reversed the wires (Red & Green), and now they both scroll correctly. Scroll Thumb Wheel down, the indicator goes down.
Bottom line once again the Forum is a fantastic source of information !!! (Purpose of my post!) Thanks Guys!!!