WBB Loco...anybody expierence this ???

Never saw that, pretty wild!

 

Never saw that, but I have noticed that the assembly and machining work has been getting a bit sloppy lately. I had an F-3 with one axle gauged too wide, and an F-7 with the power chassis machined incorrectly so the motor bolted up crooked.

 

Maybe the machine work and sub assembly is done in little garage shops outside the main factory with no experienced supervision.

I have never seen that!

 

If you can get a hold of the person who sold that engine to you as I looked a little closer at the photos a couple minutes ago and one side shows that the wheel rubbed against the side of it.

Otherwise try contacting Williams by Bachmann and see what they say.

You may have to send in the whole engine and not just a couple of parts.

WBB might replace the whole engine for you if it is a factory mistake.

 

Lee Fritz

Is the bushing actually missing or just pushed in too far? It appears in your second picture there are two bushings in each hole. Maybe you can just pull the one out along with a drop of CA to hold it there.

 

Pete

Well its fixed for now...I swapped out a power truck on a seldom used WBB 44 tonner.

Ill call tomorrow maybe they will just send me the bushings and I can then reassemble the truck and put the 44 tonner back together.

 

 

No they are not there...somebody assembled the wheels and axles in a incomplete truck block.

LOL! I had a new Lionel legacy engine and 1 of the trucks was missing gears. TRAIN NERD AL

Contact WbB.....bet they can supply you with parts....and you can fix it.

Did you buy this from a dealer and was it new in Box. If so WBB should fix this.

 

I have never had an issue with any Williams engine and I have several

I have the same engine in the same CNJ paint and mine did not have that problem. An easy modification to make yours look more accurate is to pop off the dynamic brake blister. CNJ did not have this feature on thiers. They did have a flat end on the long hood but that's a more involved modification.

You might be interested that this prototype engine with this # still exists.  It has been restored to this paint scheme and it pulls tourists on a RR in southern New Jersey. So this engine could be used in a contemporary themed layout as well.

If you have no luck with Bachman,try Charlie Philips. He will have a new truck for you. I bought a New NS F3 set and one axle had not been knurled and the wheel fell right off.

Rob

Most warranties are valid only to the original purchaser, and if the vendor you purchased this from is not an authorized dealer, there may be no warranty, even if it was still sealed in the factory shrink wrap. Some warranties even go so far as to limit the warranty to a certain amount of time starting when the item was released, rather than the purchase date. This is because the manufacturer doesn't want to be responsible for "new old stock" that has been sitting on a dealer's shelf for several years, especially if it was a limited run and parts are not carried. Also, when you dismantle a loco to diagnose a problem, you run the risk of voiding any warranty due to "tampering". I hope none of these things happen in your case, but during my time spent in retail, I have seen all of the above scenarios/excuses cited by respected manufacturers as reasons not to honor any warranty. Most hobby manufacturers are more than reasonable when dealing with problems like this, but if not, I try to avoid their products in the future.

 

Bill in FtL

I had a Santa Fe unit that I pre-ordered and when it came in my wife packed it away for Christmas a few months later. When I opened it and put it on the track it had no motors at all....and it was a powered number unit, part number for a powered unit, and yet no motors. Bad day that was.....

 

The consistent flaw I have has is the motor screw falling out of the truck onto the track for the WBB units.

Well here is the follow up and the wind up...

 

Called Bachman this morning.They said they can sell me a new truck for 40.00 dollars plus shipping.

 

I called Charlie Phillips this afternoon. After he laughed at the whole situation.

He asked for my address and and said he will drop the bushings in the mail tomorrow.

Mr Phillips would also not take a dime of money no matter how much I insisted.

 

Special Thanks to "oldrob" for telling me his name.

 

A "pox" on Bachman !!!

 

I purchased back in OCt 2014 the Nw2 truck for $35.00 off the B man website. I had to hunt down the part after it was presumably missent to someone else-according to the rep on the phone. They sent me another block however the truck mold has aproblem with the grease drip rail on the bottom. the grease drip rail was cockeyed when molded so it doesn't accept the roller pick up!  

Williams is a bit overrated - and I have bought their stuff when it was "appropriate". It's not that their products are of bad quality - far from it - but I have had to "fiddle" with brand-new Williams locos more than once. It seems that my issues tend toward casual soldering procedures. My scale GG1 had to be opened up to solder one pickup wire. I have found

them to be no more or less prone to problems than L, M, A or K.

 

But, I'm not buying like I used to. These problems all happened on pre-Bachmann Williams. I have only the WBB Ten-Wheeler from the new era. It's superb; if that gearing could be put in the other WBB locos - wow.

 

Fingers crossed on the pre-ordered 44T.

Bob, Charlie Phillips is great. Glad he could help you out. I have also bought from Frank Vacek at York. Both are the go to guys for me.  I tried to find some trucks I had replaced when I installed a power kit on a dummy F3 but so far no luck. It sounds like you are all set.

 

Pete

I used to hear about cars being assembled on Monday mornings and Friday afternoons missing parts or being incorrectly assembled, sounds to me your engine falls into one of these category's...

No manufacturer in the world can produce products with absolutely zero defects. From the amount of good Williams and WBB stuff out there compared to the reported defects; I would say that their quality standard is acceptable or better than most.

At the Edison show I noticed a number of Williams engines NIB for $100, mostly switchers, Geeps and FM's but there were also some locos. Lots of P/W, MPC and Kuhn era stuff too for $10-$15 ea. The Greenberg Edison show seems to be warping into a flea market and rummage sale for model trains selling at prices that would satisfy the most close fisted hobbyist.

Bob:

 

Happy to hear your problem has been resolved. Mr. Phillips has helped me with Williams parts in the past. He's a good guy to do business with.

 

Your new CNJ GP9 looks great. Congratulations on your new acquisition. As mentioned above, the 1524 has been preserved. The unit resides in the collection of the URHS and is operational. Mr. Dave Sheppard took the below picture of the 1524 at the Whippany Railway Museum in 2002.

 

Bob

 

Norton, what truck parts do you need?

Rob