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Frequently the OGR staff has mentioned it's up to us to help keep our LHS (providing there is a hobby shop in your vicinity that you'd say is your LHS) from packing it up and closing doewn. They've even suggested specific ways to do this such as us railroaders making our train purchases from our LHS and also one to one mentoring by us with folks outside the hobby to encourage them to join our ranks.

 

While I agree wholeheartedly with these suggestions, I'm asking what responsibility should the LHS have to keep itself alive, prosperous and functioning? Is seems like more than a few of the LHS owners who post here moan and bemoan their fate as being beyond their control - that they're victims of today's weakened economy, internet stores with low overhead, the declining number of people involved in our hobby and other factors beyond their control. They seldom mention however what, if anything, they're doing themselves to improve the situation by raising the awareness of the fun of toy trains thereby potentionally increasing the number of children and parents who might take a further interest in our hobby.

 

So for those in the SE PA/Phiily vicinity I'd like to share what Doug Wolff, the "new" owner of Joe's Train Station in Feasterville PA is doing to help both the hobby and of course his business. A once vacant store front in the same shopping center as Joe's and only a few doors down from it is now being utilized under the direction of Doug's wife Paula as a place where parents, child oriented groups and even day care centers can visit/and or arrange train parties for small groups of children. It's called The Party Train and for a nominal charge per child they can rent the area by the hour and have supervised train themed parties complete with food, train related games, activities and contests, view age appropriate train videos and actively engage in running a very large 3 rail train layout with many operating accessories and cars. Doug's even set up a wooden train layout for the much younger participants. Upon request, train engineer overalls and caps ae also available for the children to wear. Also, a few mornings and early evenings each month, Doug has open train dates when moms and dads can leave their children or stay with them for a few hours to run trains for no other occasion or reason than it's fun!

Doug and his wife sponsor activities at a local Chick-Fil-A Restaurant to spread interest in model railroading for kids. 

 

I am not a relative of Doug's but commend him for initiating such an endeavor and wish him the best of luck and success. Youngsters seem to have a natural interest in and kinship to trains as many preschool teachers will attest to. Notice the enormous ongoing popularity of Thomas the Train. So kuddos to all who do what they can to keep that interest in and fire and love for trains alive and burning as our youngsters get older. 

 

So what is your LHS doing to promote and foster interest in trains by younsters and adults alike???

 

P.S. Doug has also made it a practice of making charitable donations via a percentage of his profits from special sale events.

Here's a link to Doug's store and pictures of The Party Trainin action- http://www.joestrainstation.com/

 

Last edited by ogaugeguy
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Wow sounds like he is doing three right things. We have a very small so here in Erie and during my second time in the store the owner handed me his mth charger to take home to get my 8 year old loco running. He didn't know me from  adam and i returned it the next day. I promptly bought a new battery, lots of track etc... From his store and will continue to do so. Awesome service.you can find it cheaper online, but i like being able to touch the products and talk to a knowledgeable person when making a purchase.
I agree liwick. Sounds like he's a keeper  a shop that many would enjoy patronizing. Hope he never sees a need or reason to change his business model.
Originally Posted by lilwick:
Wow sounds like he is doing three right things. We have a very small so here in Erie and during my second time in the store the owner handed me his mth charger to take home to get my 8 year old loco running. He didn't know me from  adam and i returned it the next day. I promptly bought a new battery, lots of track etc... From his store and will continue to do so. Awesome service.you can find it cheaper online, but i like being able to touch the products and talk to a knowledgeable person when making a purchase.

 

I have been a customer of Catoctin Mountain Trains in Thurmont, MD since June 2010. I truly wish I started going there years before my first visit in 2010. 

 

Paul and Marcia are genuinely GOOD people and I can't stress it enough. From day one, they have gone out of there way to accomodate me and do what they can to help me out and make me happy, not to mention other customers. The list goes on but I'll highlight a few examples. 

 

1) I bought a Railking Western Maryland F3 ABA and encountered issues with the powered A unit. I called Paul about it and he said they would fix it up for me and just bring it back when I can. A few weeks later, I did so. No questions asked, no hassles, he pulled another one off the shelf for me, I tested it out, all worked as planned and Paul told me to take the new one. He didn't have to and easily could have put me along the MTH warranty repair work road. 

 

2) I was interested in another engine, one I had been on the fence about for some time and Paul knew about it. I mentioned $$ for train buying was a bit short at the time but that wasn't an issue. Paul packed it up and I paid for what I could at the time and don't worry about the rest of it until you are ready. In addition to not fully paying for the engine, he let me take it home without paying full on it. Not something many dealers do!

 

3) I was there a few weeks ago (a few weeks before Christmas) and one of the wives of Paul's customers came in looking for something for her husband for Christmas. She had her son, maybe 2 or 3 years old. He was looking around, just in awe of all of the trains on the layout and around the Christmas tree in the store. Marica went in the back for a bit and came back with a small box of toy motorcycles, such as what you would see on your layout. She said one had a broken handle bar or something like that and it wasn't worth sending back nor were they able to sell it. Marcia gave it to the little boy who responded by "Thank You. Merry Christmas", which, needless to say, had the entire store smiling for sometime. 

 

4) A few brief things, Paul and Marcia are strong supporters of the troops in addition to being VERY active in the local community business scene contributing where and when they can. They regularly donate train sets for raffle, and they have many awards from the local community thanking them for their years of service to the community. 

 

They also have no problems shipping things to customers for them, holding them, and letting customers take things home for other customers who they are friends with. With the store being about an hour away from my home, many of my train friends who live nearby go there regularly and if someone has something there but can't get there to pick it up, they have no problem letting it go home with whoever is there and will work out payment later down the road. 

 

Another thing, that they DON'T have to do, and also something I've NEVER seen another dealer do, is they send personal Christmas cards to each and every customer that walks in their store. IMO, only a dealer that cares would do that! 

 

Also, Paul has no problem passing the DCS remote around the store to new or veteran hobbyists. It is one of, if not the best way to get people interested in command control and the hobby. 

 

If anyone is ever in the area, stop in. See their website, complete with virtual tours, www.cmtrains.com

As the wise train shop owner once told me: "If I had some money - I could make some money." I think it is very fortunate that the shop owner has the resources to to run another store front in the shopping center. Personally, of the LHS's I know, they would never engage in such activities. They are too busy selling trains to older gentlemen.

It's sad that LHS owners don't realize the real future of toy trains and any hope for the hobby's future rests with today's younsters and not just it's presently aging clientel which despite our good intentions we will, for whatever reasons, someday cease to be actively engaged with toy trains.
Originally Posted by bigo426:

As the wise train shop owner once told me: "If I had some money - I could make some money." I think it is very fortunate that the shop owner has the resources to to run another store front in the shopping center. Personally, of the LHS's I know, they would never engage in such activities. They are too busy selling trains to older gentlemen.

 

My local "Hobbytown USA" in Kennesaw, Georgia has a great and large O-gauge layout in the storefront.  There are 6 stations where a person can press a button to start up a train.    Scenery is mostly complete.  Almost everytime I visit the store, some little ones are standing on the step ups to hold the button and watch the trains go. 

 

The layout is built and maintained by a club, who do their work in public and are glad to answer questions.  The layout is mostly sceniced, with some areas highly detailed.  Very cool!  North Atlanta O-Gauge RailRoad Club.   Their web site:

 

http://www.ogauge.org/

 

 

I was shocked to find my LHS got rid of all their Lionel stuff this year. They have a few racks of HO stuff hanging on but once it’s gone they will only be selling paints, glue and RC stuff. They really have a growing business in the RC airplanes and car stuff and just aren’t interested in train stuff.

I now have to drive 70 miles to the closest store

All three of the train stores in Orange County are kid friendly. Two (one does not have the room) have Brio and wood Thomas layouts for the kids. All have operating layouts in various scales, and all will do whatever they can to help out the newbies. One has a huge kids section with books, dvd's, and kid appropriate trains and accessories.

Regards,

Randall

My local shop is Brady's Train outlet.  a great shop in Greensburg, PA.  they sell things on their online store, but have a superb collection inside.  They have many shelves with good MTH and lionel stuff.  he has 2 train tables setup to demonstrate the operating buildings with Push buttons for Kid crazy action.  they can push buttons and make things work.  He has scenery supply out the wazooo and all the track and Superstreets you can want.  has vehicles Kline superstreets for 34 bucks!  I can get things here cheaper than on-line.    They know their stuff too and repair and diagnos prety much any problem you may have with your trains.  they have Miller sign stuff and people figures cheaper than internet also.  So, stop in greensburg, PA to Brady's  On Route 119 and Route 30 intersection.   

Chris

Originally Posted by Chris D:

My local shop is Brady's Train outlet.  a great shop in Greensburg, PA.  they sell things on their online store, but have a superb collection inside.  They have many shelves with good MTH and lionel stuff.  he has 2 train tables setup to demonstrate the operating buildings with Push buttons for Kid crazy action.  they can push buttons and make things work.  He has scenery supply out the wazooo and all the track and Superstreets you can want.  has vehicles Kline superstreets for 34 bucks!  I can get things here cheaper than on-line.    They know their stuff too and repair and diagnos prety much any problem you may have with your trains.  they have Miller sign stuff and people figures cheaper than internet also.  So, stop in greensburg, PA to Brady's  On Route 119 and Route 30 intersection.   

Chris


I second that.  They also have given my 2 boys diecast vehicles for free on numerous occasions.  Nice bunch of guys there.

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