Why do dealers keep credit card information off their website?

Exactly so & all that is really needed.

 

If you really have to worry if you have the right card at the starting point, you probably shouldn't be ordering on-line in the first place.

guess you did not read Rich's post.

 

"

Bigdogetrain,

 

I guess you didn't understand the context of Allan's post. Please read my entire post immediately above Allan's. Obviously, you missed that one.

I would like to also add that websites need to make the navigation to ordering products easy, able to go back and forth between the ordering page and the invoicing page.

Also good communications during all times of the process from ordering to ordering fulfillment, and shipping details. I recently ordered an MTH tinplate set and the site navigation was a little difficult and the order page was okay. Credit card number keyed in although I would have preferred the paypal direct link to save time entering info. I never saw an email confirmation about the order being accepted, sent, or what carrier. I sent an email to the contact and the reply was almost rude and the responder seemed irritated. Not the way to run e-business.

I look at a lot of big box stores and they don’t have the credit card on the front page of their website, WHY; we already know that they use credit cards.  They have their advertisement to get you to go to the product that you want to purchase.  I looked at the small train store websites also and they do not have the credit card on their front web page.

 

Now for the small retail store they are doing the same and when you chose to buy an item when you will go to the site that will tell you if they have their website set up for credit card orders or not.  If you are a small box store and have credit cards in the store they have a cost to do business.  A good website that does use their website to collect your information in a secured website and you see the web lock on the lower right corner, this is a large cost for this small box store.  You will have to sell a great deal of product to pay for this feature.

 

Yes you will say they should have this feature on their website.  Well you start a small business and pay for this cost.  People are looking for the cheeps item on the internet and they move on to the next cheeps item they are after.  A small business can’t afford that cost and be competitive with the larger volume store.

 

You key in on competitive price with other stores.  I read on this site the answers of some and they could care less if a business wines or fails all they want is the lowest price and that is all.  That is your chose but remember as the time goes on you will not have all the stores that you take your product for repair or service anymore.  You all have read and seen on this website the store that have gone out of business and we ask why.

 

Ho, they do not have a credit card for me to use on the website.  Well you can still use your phone to call them and get you product you want by phone and give them your credit card and have them ship this item to you.

At this date we have not totally gone 100% to the credit system that we buy and sell with credits only.

 

Until this comes to be the future of 100% credits there are some who will still have to use their check book or cash to buy an item.

 

Remember I’m not pointing fingers at any one but letting you look at the other side of this story.

 

Phillip

Well, for one thing Dennis, I don't have any involvement with our website.  If I designed it, perhaps that info would be there.  But like Bigdodgetrain noted, I'm simply expressing my opinion based on a whole lot of online train buying on a regular basis (far too regular, some might say) over many years.

 

But we also are not a train store, although we do see hobby-enhancement items such as the Ameri-Towne series of buildings and DVDs.  This thread is/was a discussion of train stores, not the myriad of hobby support services and businesses.

 

But the truth of the matter is we accept all major credit cards:  MC, Visa, Discover, and Amex.  Give us a call tomorrow and subscribe if you haven't already done so!  

 

Very rare to find a retailer that does not take credit cards. I have found a few, They were usually one man operations and they took personal checks.

 My pet peeve is places that have no phone number you can call. All IMO; Don

I understood completely and did not miss that one, and was only responding to your comment about the OGR site not have credit cards listed.   what you said before that had no bearing on my comment.  If you saw Richs post you should have said so.  no need to call me out.

Allan, since you're able to remove or reposition other forumites' messages to the different OGR sub-forums which the rest of us are unable to do you are involved with this website, even if minimally. BTW, not that it's any of my business since this is a privately paid for and run site but simply out of curiosity, [and I won't take offence it you decline to reply,] and not asking you to divulge names, but how many moderators does this site have and can a forum member ever be considered for being granted moderator status? Kenn Originally Posted by Allan Miller: "...Well, for one thing Dennis, I don't have any involvement with our website...."

BINGO!

THIS is not the "OGR web site." This is our on-line forum. We don't directly sell anything here.

 

Our web site is at www.ogaugerr.com. Yours truly is the sole person involved in updating the OGR web site.

 

This forum has several moderators. All are OGR employees. Should a situation arise where we needed a couple more moderators, we would consider asking an OGR forum member to become a moderator. However, I don't see that need arising any time soon.