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Got the new Lionel H-10 steam engine (penn #1288).  I gave it a new id number 12 and using legacy controls.  The lights blinked and there was no sound.  Using my legacy controller I can run the engine all over the layout and control speeds, lights work great, and even the bell moves back and forth - just no sound.  I entered data as a legacy steam engine with legacy sounds during set up.  Not sure what to do next.  Contact store,  contact Lionel service, and/or contact a separate repair person.  Any thoughts would be appreciated.  This is the first new item I bought that had a problem.  I just want to make sure its not me.  I ran Legacy engines, Lionchief plus engines, and tmcc engines on the track this weekend with no trouble except for the H-10.  Thank you Greg Brighton Mi

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There’s actually two ways to raise the volume. This might be the issue. Normally you just press 1 or 4 to lower or raise the volume. Next way is to press the whistle button then press 4 to raise the volume. Also check that the IR tether on the engine and tender are lined up. Last thing check the volume pot on the tender and make sure it’s turned up. 

Alex 

You can rule out the tender as being the problem by simply uncoupling it from the engine. It will think its in conventional and the sounds should start up. If not then look at the pot or broken speaker wire, unlikely I know, since it happened after reprogramming. If the sounds do come up then try the suggestions above.

 

Pete

Hey Greg,

Look for the potentiometer under the water tank hatch to turn the volume up as other have mentioned, but it is easiest to test for sound without the actual engine on the track, just the tender. When you put power to the track and the tender does not see an IR signal it will go into conventional mode and turn on as normal. If this process is done and no sound is coming from the tender (and you are sure the volume pot is tuned up all the way) it is time to take the tender shell off and inspect for loose/pinched wires. Both are issued that have been discovered on a few models.

If the tender sounds in the above test then the issue may definitely lie in the IR tether. Again the test I recommend will tell you on the spot.

Let me know how it goes.

P.s. A few of us have taken the liberty to photograph the disassembly of the H-10 so I think it is worth a look over for reference sake.

https://ogrforum.com/...led-with-power-tools

 

Here's one shot of what I found when I opened the H10 tender, so it's small wonder that they're failing.  FWIW, I have the same model as you do, the PRR #1288.

While running at the WGHS this weekend, the sound was getting wonky, so I suspect something is going south in mine as well.   I'm afraid this model is going to be a stinker, I'll stick it on the shelf with my Amtrak F40PH.

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gunrunnerjohn posted:

Here's one shot of what I found when I opened the H10 tender, so it's small wonder that they're failing.  FWIW, I have the same model as you do, the PRR #1288.

While running at the WGHS this weekend, the sound was getting wonky, so I suspect something is going south in mine as well. 

I have the 1288 and did NOT have the board shell interference causing the pinched wire.

Apparently a design change was made at some point as mine was turned 180 degrees and fit under the shell fine.

The sound on mine cut out periodically. Cleaning the track improved it and a drop of Bachmann ez lube to the roller pins completely eliminated the problem.

I want to say the sound was off on mine when I programmed it. I raised the volume via the remote and all has been fine since.

 If your comfortable doimg so. I would recommend opening the tender to check for pinched wires like Johns had to be on the safe side. 

Last edited by RickO

Thank you for your help.  I got H-10 sound going!  Engine has a mind of its own.  I tried the normal start up with no luck.  Then I put the steam engine on track alone -no sound, then I put the tender on track alone and it started making noise.  I shut down track power put the steam engine back on track with the tender - no sound.  Then I put the tender back on the track alone, shut down track power and put the steam engine back on track this time keeping it about 2 feet from tender added track power.  I slowly moved the tender toward the engine and very carefully lifted the rear engine and connected the tender.  The steam engine started it normal operation with sound.  Weird. 

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