Some Good news! Everything works almost as it should. Turns out the supplied instructions are not entirely accurate. You have to hold down the button on the switch motor for way more than four seconds, probably closer to ten, before both the red and green LEDs start to flash and is ready to be programmed.
I can see what people mean when they say the switch motor is a bit temperamental. I was testing it out, following the instructions, exploring how the switch operates and I tried to change which light is lit when the switch is aligned for the left turnout, mind you this is a WYE switch. Currently, when the switch is aligned to the left, the red LED is lit. I wanted to change this so that the green LED is lit because the left turn continues on around the loop, whereas a right turn branches off to a siding. So I follow the directions and program the switch so that the green light is the one that is lit when the switch is aligned to the left, but afterwards, when I try to throw the switch to the right, the motor does not stay in place. It's as if the motor doesn't have the strength to hold back the force of the spring, it just slides back to the left. It's strange that it only does it when I try to program the switch so that the green LED is lit when it is thrown to the left. If it is programmed the opposite way, so that the red LED is lit when the switch is thrown to the left, it operates just like it should and the motor stays in place when it is thrown to the right.
Not the best experience so far. I hope not every switch is like this.