Lion chief app recognizes the engine but not specifics- only generic picture and details

Update the app. This is the most current  

Thanks Marty, I have the latest android version (2.3) installed per the Google play store. I don't see any other options on the various menu screens.

hokie71 posted:

Thanks Marty, I have the latest android version (2.3) installed per the Google play store. I don't see any other options on the various menu screens.

Sounds like another update maybe needed soon.  The app contains the images.

That is what I was wondering, I feared I had something amiss in the new loco. Thanks.

(The last update appears to have been late 2018.)

The Apple update shows about 6 months ago.  Early 2019.

Lionel is not particularly fond of the Android, it's always last.

I imagine Dave Olson @Dave Olson could tell us for sure.

gunrunnerjohn posted:

Lionel is not particularly fond of the Android, it's always last.

As an Android guy, I disagree.  But I love the snark.

Both Android and iOS are due for an upgrade. The Android is ready and will probably go out next week. The iOS is a little further out.

The delay in the updates is due to a new feature we've developed between the APP and the Universal Remote. Stay tuned.

Just kidding Dave, glad to hear a new version is coming.

Are you also updating the universal remote?

Dave Olson posted:

gunrunnerjohn posted:

Lionel is not particularly fond of the Android, it's always last.

As an Android guy, I disagree.  But I love the snark.

Both Android and iOS are due for an upgrade. The Android is ready and will probably go out next week. The iOS is a little further out.

The delay in the updates is due to a new feature we've developed between the APP and the Universal Remote. Stay tuned.

Hi Dave:

I have reported two issues to Lionel "Talk to Us" as related to the Lionel Apps . Please look into this......  

Thanks: Gary

I had to delete the app and then do a fresh install to get the current app on my iPad.  Just FYI.

GregM posted:

I had to delete the app and then do a fresh install to get the current app on my iPad.  Just FYI.

Hi GregM:

What iOS version are you running?

Gary

gunrunnerjohn posted:

Just kidding Dave, glad to hear a new version is coming.

Are you also updating the universal remote?

Yes, the OTA APPs will have V1.3 coming soon.

trainroomgary posted:

Hi Dave:

I have reported two issues to Lionel "Talk to Us" as related to the Lionel Apps . Please look into this......  

Thanks: Gary

This newest update will have all known bug issues resolved. If you want to email me with the specifics, I can let you know if we've fixed those issues.

Dave Olson posted:

trainroomgary posted:

Hi Dave:

I have reported two issues to Lionel "Talk to Us" as related to the Lionel Apps . Please look into this......  

Thanks: Gary

This newest update will have all known bug issues resolved. If you want to email me with the specifics, I can let you know if we've fixed those issues.

Hi Dave: I just sent you an e-mail as you requested, with a screenshot.

Thanks: Gary

trainroomgary posted:

GregM posted:

I had to delete the app and then do a fresh install to get the current app on my iPad.  Just FYI.

Hi GregM:

What iOS version are you running?

Gary

IOS 9.3.5 on a six year old iPad mini.  That's the latest version that can be installed on the iPad.  

The app was deleted/reinstalled last year after purchasing the Santa Fe Super Chief set.  

GregM posted:

trainroomgary posted:

GregM posted:

I had to delete the app and then do a fresh install to get the current app on my iPad.  Just FYI.

Hi GregM:

What iOS version are you running?

Gary

IOS 9.3.5 on a six year old iPad mini.  That's the latest version that can be installed on the iPad.  

The app was deleted/reinstalled last year after purchasing the Santa Fe Super Chief set.  

Hi GregM:  Thanks for the information.  I am running iOS 13.1.2  on an iPhone 11 Pro

Gary                         

Cool, looking forward to the updates.

Thanks for chiming in Dave. 

I think the updates are done.  I ran my new GP 35 yesterday and the image showed up in the app.  Life is good!

Just FYI, had the same issue and even though the app was up to latest version, once I deleted it and reinstalled the app, the engine (my H10) was properly recognized with the correct details.

Try that and you may be ok.