Try us now
Still a long delay loading the new site. Once I am in, I can navigate very quickly.
QUESTION: why are so may products "grayed out"? Does this mean the item is out of stock?
I am looking forward to receiving the Lionel Nathan's Hot Dog boxcar (ordered from your new site yesterday) and the Lionel Halloween passenger station (ordered by phone when the website wouldn't let me check out on the first day the new site went live online).
You guys are great!
Thanks!
Terrence
Coram, NY
I cannot open the site now.....
And I have money to spend...
Here is the error:
[an error occurred while processing this directive]
Fastest shipping ever! Received two orders NEXT DAY from the time that I placed the orders!!!! One order I had to call in (check out on the new site wasn't working at that time but it is now). The second order went thru on the new site without any glitches at all.
The new site does load... it just takes about half a minute. Once you get in, there are no delays navigating or searching for products. Check out works fine too. 
I just tried to pre-order the MTH LIRR RS, I got as far as check out and during the payment processing (CyberSource), it just kept loading with only the following on the page:
If the page is not updated in 1; seconds, please follow this link: continue >>
No idea whether my pre-order was processed or not.
Your site will not open, 
Just got in to your site after 30 seconds using the OGR link. Once in, it navigated fine.
This is the opening delay that I was talking about. It opens, you have to wait 30-40 seconds for the initial page to appear. Be patient, it'll come. 
Charlie, I just went to your site from my computer at home. My internet service at home is VERY fast. It took 52 seconds for your home page to load! That is WAY too long.
The page starts to load, then stops for a while before finally finishing the page load and displaying the page. Something is wrong on the server or the home page is trying to load too many things in the background before the page displays.
That's been there since the upgrade Rich. I think they must have a hosting issue, because once the site loads, it runs fine.
That's a shame, as they are such a great store and OGR sponsor.
They should change hosting companies asap, or just go with Microsoft Azure.
hello all...... I just now tried going to website using chrome and 3 seconds tops and there it is fully loaded.
so whatever you folks did it is now loading quickly for me.
Yep, I think they beat the hosting company into submission, it loads on the spot now. 
Great Job! How it should be!
Yay! Congratulations to our friends at Nassau Hobby! Website works PERFECTLY and it loads instantly on my iPad!
Works fine for me now. Glad to see the problem is solved.
David
Works great now. I'm also happy to see that they have eliminated those dreadful endless dropdown menu chains. I would often run out of screen as they continued further to the right, if I could get that far before loosing them.
Tried the site again. It comes up but is very confusing to navigate through
Hey Everyone,
As some of you have noticed, over the past week we have implemented a new company website. We hit a few hiccups along the way with site loading speed, etc.
I am happy to say that as of this morning everything seems to be corrected and running smoothly. (It has been a LONG week)
As a thank you for everyone's patience while we made this change we are offering 10% off EVERYTHING on the website PLUS free shipping on all orders $100.00 or more.
The sale will run from today until next Friday August 22nd.
To get the 10% off please enter the Coupon Code: nhc10off (All lowercase, no spaces) at checkout.
We are running AMAZING prices right now on Lionel O Gauge and American Flyer closeouts so don't miss these added saving.
Again THANK YOU everyone for your patience over the past week. We hope you enjoy the new website!
-From Charlie, Chris, Neal, Adam, Steve & Bob.
MUCH BETTER!
Whatever you guys did last night seems to have solved the initial home page loading issue. The site looks very professionally done.
Thank you Gromet for all the hard work! I know it has been a long and sleepless week for you and your dedicated staff. I have benn monitoring the situation from here in Il as I complete some training on RC products at Horizon Hobby. The 10% off sale is a great way of thanking everyone for their patience.
Originally Posted by gunrunnerjohn:
Yep, I think they beat the hosting company into submission, it loads on the spot now.
Either that, or it was a matter of simply providing too much content or overly-bloated javascript or plugin coding installed on the primary page that was slowing it down that needed trimming.
At any rate, I too have noticed the main page loading much faster now. Overall looks very good.
Charlie can you find out if MTH is going to make the Interstate RR RS3 diesels or not? They have officially cancelled the Rock Island and Nickel Plate versions.
Is anyone else having difficulties with the site? It worked great 10-hours ago, but now seems to have reverted to it's old-self. Just curious.
The delay was about 7-8 seconds for the first page for me, not as bad as the old one, but not instant like it was earlier when I placed an order (can't resist a bargain). 
Once you get in the site works fine.
Originally Posted by gunrunnerjohn:
The delay was about 7-8 seconds for the first page for me, not as bad as the old one, but not instant like it was earlier when I placed an order (can't resist a bargain). Once you get in the site works fine.
I just tried re-visiting the main page again; loaded up in just under 3 seconds for me using FireFox. Haven't tried it in Internet Exploder or Chrome yet.
Originally Posted by gunrunnerjohn:
The delay was about 7-8 seconds for the first page for me, not as bad as the old one, but not instant like it was earlier when I placed an order (can't resist a bargain). Once you get in the site works fine.
My experience differs greatly from yours. Other sites present no issues whatsoever. But Nassau Hobby has always proven frustrating for me.
Just tried it, 9 seconds from clicking the link to the home page painted. Not great, but not bad. Also, once you're in, you move right along, I don't see any delays navigating within the site.
If your experience is much worse, I would suggest that maybe it's not their site, but something about your computer configuration and/or your ISP.
Just tried again, too. It did perform as you claimed...fro awhile. Soon bogged down while navigating through the site.
I can not deny that my computer may have issues. However, and may I reiterate, this experience exist only on this site.
NOW you are talking!!! MUCH,MUCH BETTER!!!
FREDSTRAINS
Runs like the wind now Charley, you may have cracked the code!
Thanks gunrunner!
