I got some time this morning to answer Norman R's questions: How Dad Started this Business? And how do I know how to run it?
When I was about 11, my Dad came home, all stressed out. It was 1974 and he just lost his job at Fairchild Electronics in Sunnyvale, CA, as a Sales Manager. They figured, 2-3 young guys, making much less could fill his position and save them money.
Dad looked down at me, he was 6'4" and said quietly in his deep voice, "Scotty, now your going to know what it's like to be poor." That was a tough thing to hear when your 11. But I think he just wanted me to quietly go away and not run around like the wild, noisy kid I was. And I responded, "I have $40 in my piggy bank, you can have it if it helps." He smiled and said, "That's OK, we'll figure something out."
BTW: I got an allowance of $1 / week, + I got $1 a day for picking up the dog poop on the lawn in the back yard. I also washed cars for $.25 and mowed lawns for $.25. Anything I could do to get the COX Dragster Cars and Control Line Planes I wanted. That's how I saved the $40. One time when I was even younger, I found my mom's Jam Jars and decided I would put some rocks and ants in them and sell them to the neighbors for $1 each. After selling a few, Mom got a knock on the door from one of the neighbors, saying how cute it was, but that she probably wanted her Jam Jars back, since they cost more than $1 at the time. How would I have known?
Over the next few months Mom and Dad were busy checking out small businesses to start and he was looking for work as well. One small business venture that I remember was "Rug Crafters", where you sell the pattern printed on a base weave and yarn, glue, and that hand loom contraption, where customers can make their own designer rugs. They actually started that business, but it didn't seem to go anywhere fast. Behind the scenes, Dad's friend Dick Truesdale, who ran Westside Models in Abtos, near Santa Cruz was offering franchises to others to import HO Brass models. My Dad, Dan McKey (Key Imports) and the Tony Wenzel from Oriental Limited stepped up and bought into the franchises. Basically you were given the dealer list, the builder's name and contact info, the casting source (Dave Brown in Sacramento) and later, Precision Scale also in CA at the time) as the builder in Japan Kumata (KMT) didn't make their own castings yet. In return, you promise to pay Westside Models 3% of total sales.
Dad's first project was the HO GN O1, unpainted. He cultivated 1000 reservations with magazine ads, trade shows and endless phone calls, and he produced these 1000 models costing $25 each, selling to the dealers for $79.95. These were ready-to-run models no paint, no lights, just a motor, gearbox and detailed castings, brass boiler, tender chassis and steel wheels with coined brass centers. He made more money with that first project than 2 years at Fairchild. Sunset Models was Born.
Dad did land a job in the next year. He took it. Then he had to go to Japan to work on the next project with Kumata. As I remember the story, Dad offered to do some business for his new Employer while in Japan, and they said, if you go to Japan, don't come back here. So he walked away from the Job to focus on Sunset Models.
I still remember the TELEX machine in the garage. You type your message and it pokes holes in a yellow paper ribbon about 2/3" wide. Then you dial up the phone number of the TELEX machine at the builder's office in Japan, a modem connects you, then you feed the tape in with holes punched and press SEND. The builder's TELEX Machine would then type the letter you sent. That was 90% of the communication until the Fax Machines became affordable and compatible with what the Builder had.
I remember my Mom and Dad, boxing up all the orders. They had to hand write all the UPS shipping labels. My Grandmother kept the books. The UPS driver would back up to our Garage and I would help throw the little boxes to him, or hand them to him, not sure which. I was a young teen at the time.
Later Dad was able to buy a Dentist style office building in Campbell CA, where he could rent out many of the small offices and basically occupied the garage and upstairs office for Sunset models for free. Both my parents were good with money and figuring out how to get by with what they had. They shared with me and my Brother and Sister all their money making and saving techniques. These lessons were invaluable for all of us later in life.
I never really saw myself running this business, but I did have the desire to start my own. I toyed with a model train exchange mailer. Dad would find some left overs at the builders in Korea and I sold them to buy a Car once, a blue Ford Torus. So I was familiar with the basic process. I even did my own taxes for Golden Gate Depot, which I still run today as a sole proprietorship.
I went to College to study Physics and after graduating got a great job at Lockheed's Skunk Works. It was a great learning experience, as I was not only doing engineering work, I was involved in the manufacturing process of the "Product". I later moved up to Northern Ca to work at Lockheed Missiles and Space, but nothing was like my experience at the Skunk Works.
I went from Lockheed to Start Ups, searching for my place in the Business world. Nothing quite fit. In the process of leaving one place for another I approached my Dad about working with him at Sunset Models. It was 1997 and he started "3rd Rail" in 1994 and things were really taking off. He was 65 and wasn't able to travel as much to keep track of the builders. You had to go over there to inspect what they are going to ship you as they just didn't have any idea how you, the customer uses these models. I offered to help and take as little compensation until we grew the business to afford more.
When I started we had 4 builders in Korea and 1 in China. I went over there every 2 - 3 months to start, design, inspect the projects that were were working on. I was a fantastic experience at a fantastic time in this hobby. Everyone's business was doing very well, MTH, Lionel, Weaver, Williams, K-Line, Atlas, you name it, they were selling millions and making millions. We had only a tiny piece of the pie, but it was enough for 2 families to make a good living, and save money. That was 2000.
As time went on, the market got smaller and we branched out to Europe and the UK to get some market share there. Each project's quantities got smaller and costs went higher, which caused orders to decrease. It was a slowly shrinking business. Exit K-Line, Weaver, now 1/2 exit MTH. It's a small pond that those of us left share.
Dad passed away in 2007 and I moved the business close to my home in the East Bay, San Ramon, a nice bedroom community. I've saved and invested well to ensure I have a retirement if the business collapses. I'm 60 now and I feel that my GOOD years are limited, so I am enjoying life to the fullest with what we can do given some health limitations of my wife.
COVID taught us (The Builders, The Production Manager, The Design Team) that we could work remotely and I stopped traveling to see them every 2 months. That gave me some much needed time to enjoy my hobby of model R/C planes. I joined the local club here, "Livermore Flying Electrons" and have a new bunch of friends that have given me some life lessons about retiring too early or how wonderful retirement can be when you have something to do. So I will be ready when that time comes. I'll let the business decide that.
I've arranged the business so that not any one part becomes so big that it can't be replaced. Meaning, the Production Manager knows how to make our models and can direct any builder, any designer, any subcontractor to make our models correctly and accurately. The Production Manager works for me directly, directly for Sunset Models. We've been working together with these small family owned factories and subcontractors for 20 years or more, we know each other well and are all dedicated to making the best models they possibly can for YOU. That is the secret of our success.
So before I run off to fly my planes today, Let me say, Happy Thanksgiving to you and yours. Enjoy your hobby and thank you for your continued support. This business would be nothing but a memory if it wasn't for you.
Scott Mann - Sunset Models, ERR, Golden Gate Depot.